KeychronReviews of keychron.com

Totally scammed!!! I ordered 1x mechanical mouse and mouse from Keychron... I never heard from them ever... SCAMMED like never before ...lessons learned but in hard way!

My keyboard caught fire while in use and Keychron couldn't care less. After several emails back and fourth they simply said "Contact the retailer for a replacement" Abysmal service and a potentially dangerous product, avoid.

SCAM I bought a Q1 for 199$ + 30$ shipment, it never arrived, the support of Keychrone redirected me constantly to the shipping company they have choosen and they never responded to me, the shipping company has not existing phone number and than I discovered that it is a scam company. GG Keychrone thank you

I've never used a worse keyboard in my life, constant connection problems, bluetooth is so problematic that I'm just angry. On the laptop the bluetooth constantly falls off, on the desktop computer it’s the same thing, and the mouse from another famous manufacturer works perfectly and this keyboard is just a piece of useless plastic with metal

Bought Q2 pro, it arrived dead. I tested multiple cords on three computers and it is just dead, both wireless and corded. There is also a scratch on the front fascia, and the USB port is very wobbly. I bought directly through keychron.com.au per my bank statement and my own ability to recognise what website I am buying from, contacted customer support within approx 2 hours of delivery with multiple videos and photos. After multiple correspondence I'm still getting you didn't buy through us, go and contact someone else. It feels like I have been scammed, and likely will need to lodge complaint with ACCC and do a charge back with my bank. Keyboard feels solid though!

My Keycaps broke off within 9 months, customer service has yet to respond, its been 4 working days

I ordered this keyboard 22 days ago, and the projected delivery day is 2 weeks ago. The keyboard never came, the tracking doesn't show its current location, and everything looks like a scam. I contacted support but zero reply. I contacted facebook support, also no reply.

The customer support is slow and unhelpful. I ordered mine a year ago and the usb c connector broke. They are refusing to replace, repair or refund the keyboard. I wouldn’t bother buying here from the UK again.