KeychronReviews of keychron.com

I bought the V6 max. It arrived at the space bar didn't press in at all, along with a few other keys that got caught halfway so were harder to press in.

Keychron buries negative reviews. You can look at the service they use for managing the product reviews on their website, and see that everything is 4 & 5 stars - just search for their site on judge.me Very suspicious, given that I know I left a 3-star review of one of their keycap sets back in February, and then noticed it didn't show up on their site. I emailed them, and after some back & forth, they assured me that they had posted it, but it still isn't there.

Purchased the M3 Mini Mac version. Nonstop pain. First of all the connection to the Mac was through some clunky 4k receiver with a thick braided cable. Mouse connected straight away even via my Hub. Noticed all the buttons were unassigned, so time to download software, Cannot download via Safari, please use Chrome or other. Ok a little inconvenient but ok, download and then cannot map all the Mac specific tasks, only show desktop worked. So last option download firmware and update. Big Instructions on the firmware instructions, "Please flash the firmware on a Windows PC "! OK we're done here! Return!

I bought a M3 Wireless Mouse and a Keychron K10 Max QMK Wireless Custom Mechanical Keyboard ISO layout. The mouse never stops charging and the keyboard super banana switches are not tactile. I emailed support and have not heard anything! They basically do not care at all!

I wish I had read the reviews in this site instead of the Wirecutter recommendation. Bought a Keychron C1 and it lasted little more than a year before starting have repeated key problems that essentially made it unusable. I tried everything customer service recommended, going as far as doing a full hardware reset and firmware upgrade. Nothing has helped. Stay away.

Keyboard is okay, but they never have the keycaps available, always sold it, bro do you just produce 2 pieces for the German Market ???!!! i using this keyboard since 2 years and never were able to buy the correct keycaps for 2 f years, i will never buy this brand again.

Grundsätzlich ist die Tastatur okay...Ich nutze einen Windows PC (Gaming) und eine Mac (Arbeit). Das Switchen ist sehr umständlich, da man die Tastatur jedes Mal resetten muss. Ich habe Mal eine Kabelverbindung zum Rechner und Bluetooth mit dem Mac hergestellt. Diese Kombination funktioniert nur teilweise. Häufig habe ich extreme Schwierigkeiten die Tastatur überhaupt zu koppeln. Zusätzlich kommt es häufig vor, dass die Tastatur einfach alle Bluetoothgeräte deaktiviert. Das hatte ich beim Rechner und bei meinem Mac. Das kann teilweise sehr verärgernd sein. Ich schätze das die Tastatur eher was für Nutzer ist, die lediglich ein Gerät verwenden. Das Switchen ist nicht empfehlenswert und unpraktisch.

I ordered a Keychron K10 Pro keyboard and a 110 pack of Cherry switches. The keyboard arrived on 3rd January but to this day (18th February) I have not used it because the cherry switches haven't arrived. I raised the issue with them the day after the keyboard arrived as the tracking number I was given showed them as being delivered with the keyboard. After a week they hadn't replied so I raised the issue through PayPal. They then advised of a different tracking number which showed the switches arriving in London but not moving from there for a week. At this point I would assume they were lost, however Keychron requested we wait to see if they arrive. I happily waited and requested weekly updates until the deadline for escalation. I escalated the case on 28th January, 4 weeks after first reporting them missing. It has now been over 7 weeks since the keyboard was delivered and they are still refusing to provide any resolution. I presume PayPal will refund my money when they get around to reviewing the case however the wait is very frustrating. I had intended to re-purchase the switches from Keychron (along with another keyboard & switches for my girlfriend) however the poor customer service has put me off doing this, regardless of how good the keyboard inevitably turns out to be when I finally get to use it.