Luca
On Black Friday I placed an order for a…
On Black Friday I placed an order for a keychron keyboard. I also asked for some extras in the notes of the order. after placing the order I heard nothing for about 10 days. I decided to contact support and it turned out that the order was on hold. I then politely asked if I could get a refund because I had changed my mind about the order. I was informed quickly that my refund would take 5-7 business days. My refund arrived 4 days later through paypal. Thanks for the good customer service. // To any potential buyers: if you are wondering what the customer service is like, if you treat them with respect, they will treat you with respect. Remember to have reasonable expectations from a company based in China, it's a lot harder for them to have good support. Also don't expect any refunds if you received your order and don't like it. Make sure you know what you're buying. Also if there are problems with your order it's on you to contact support not the other way around.




