KWL
Company was very responsive when I needed a refund
Initially, I did not like how you had to pay first before actually getting everything up-loaded. I uploaded everything, yet it still would not accept one of my profiles, but the payment seemed to have gone through (almost 250 US dollars). Thus I still had to pay for two Visas upon arrival (another 100 US dollars) GOOD NEWS: The company was very responsive when I asked for a refund, and their e-mails were olite, professional and fair
Response from Kenya Visa OnlineApr 7, 2016
Dear Kendel, Thank you for the review. We always appreciate a good review from a happy customer. Sincerely, Susan



