Perumal J.
Excellent
The staff was courteous, friendly, and prompt. Email advice was prompt.
We launched this website offering a safe and easy way for all tourists who wish to apply for the Kenyan e-Visa online.We love Kenya and believe it is a top tourist destination in the world. Apply today, it takes only a few minutes...
Kenya Visa Online (kenyavisaonline.com) has 290 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Perumal J.
The staff was courteous, friendly, and prompt. Email advice was prompt.
john M.
Must have photo ID available before you start and copy of pass port.
Fahad V.
Excellent online system with support system. Quick email responce. However live window help / chatter could be more polite and professional.
Edward A.
Would recommend this company to all travelers
ROBERT ALLEN R.
Easy walk-through of all the necessary steps. It would be even easier if the required documents were listed conspicuously on the home page. "Have these documents ready and available before proceeding", or something similar.
Response from Kenya Visa OnlineApr 11, 2016
Thanks for the recommendation and the tip Robert, we will discuss this with our engineering team to implement such a list. Thank you, Susan
Charles R.
I have never applied for a visa before, it wasn't expect. However, this process was super easy and quick! And certainly affordable for a visa.
Philip A.
I was envisioning after having purchased my visa on line that I would be in the short que to get through immigration. Turns out just the opposite. I paid extra for a 3 hour turn around on the visa (on line) which totaled US$118. Turns out the visa when solicited on the spot from a form provided by immigration in the airport costs just US$50. Also, even though I solicited the visa on line the day before, I did not receive the visa and had to go through a lengthy process in the immigration office after having stood in line to get passed through by the officer at the normal station. My advice is DO NOT use this system for obtaining entry visa into Kenya!!
Response from Kenya Visa OnlineApr 4, 2016
Dear Philip, In answer to your points. 1. The rush fees (US$30 on top of the visa cost and service fee) ensures that your application is on the priority list i.e. on top of a very large pile or in front of a very long queue of visa applications. Most of our travelers think that this is a small price to pay for a hassle-free visa experience. This is unlike applying for a visa on arrival at the airport, where you pay for the visa cost only but you'd have to stand for hours in a long queue. 2. As mentioned earlier, your application was on the short list of priority orders. We submitted your application ASAP and Kenyan immigration responded within the hour. We delivered your e-visa in 56 minutes, well within the deadline. Moreover, you can get a hold of us through chat, email or phone if you have not received your e-visa within the deadline. We would have found ways to deliver your e-visa had you sought our assistance. Thanks, Susan
CALVIN J.
I would like to have been able select back in order to review item uploaded, as my travel document comprised 2 pages which almost resulted in me submitting without uploading my passport.