cherry M.
Overpriced & Poor Quality.
I ordered an eyeliner. The end broke off almost immediately. No sharpener was included but cheaper brands include one. I have now bought a cheaper brand which was less than half of the £22 I paid for Kehyla and it has a sharpener in the box. Kehyla doesn’t wear well, it all smudged and half came off within a few hours. It’s double the price than most equivalents and half the quality.
Response from Kehyla BeautyAug 11, 2026
Hi Cherry, we’re truly sorry to hear that your experience with our eyeliner did not meet your expectations. Our customer support team takes your concerns very seriously, and we’ve already contacted you through the email address you provided to resolve this issue. Please check your email and give us the opportunity to look into the matter personally and help resolve your concerns.