KeapReviews of keap.com

Response from KeapNov 7, 2018

Hi Beth, Our team is happy to help you get that data transferred over and typically your sales rep can assist you by putting in a request to migrate to your new app. I reached out to him and it sounds like it has been taken care of! Apologies for the delay and any confusion in the process. Regards, Sarah, Advocacy Manager

Response from KeapOct 31, 2018

Hi Amit, Thanks for your feedback! Our Support team is happy to give you a hand, 24-7. Of course, it isn't in person, but they can typically walk you through anything you are trying to do: 855-557-4969 ext. 2. We also have a great page on our website that I recommend checking out: https://www.infusionsoft.com/resources/tools. Cheers, Sarah, Advocacy Manager at Infusionsoft

Response from KeapOct 31, 2018

Hi Joe, That's what we like to hear! Thanks so much for the 5-stars! Cheers, Sarah, Advocacy Manager at Infusionsoft

Response from KeapOct 31, 2018

Hi Angie, That's awesome! Thank you so much. We are glad INFU is helping your business! Cheers, Sarah, Advocacy Manager at Infusionsoft

Response from KeapOct 25, 2018

Hi Bryan, Typically if you sign a contract with a software company and then cancel before the contract is finished, there is a fee associated, depending on the terms of the contract that you signed. Every software company I have ever worked for has a similar practice. I am sorry to hear that this has caused frustration for you - I completely understand. But, at the same time, there was probably a discount that we were able to offer you at point-of-sale in association with the contract. We do this to support you in your commitment to growing your business. Additionally, the terms of the contract and cancelation are highlighted in yellow and you cannot miss it when you sign. We do appreciate your feedback and it will be shared with our leadership team. Regards, Sarah, Advocacy Manager