KeapReviews of keap.com

Keap just keaps getting better and better. These folks are really plugged into the needs of small businesses and they deliver the products and service we need.

My experience with Mel was outstanding. She really went above and beyond to help me resolve the issues I had. Her commitment to find answer to my problems was amazing. I really enjoyed working with her. If I could give her higher stars, it would be 50 STARS instead of 5. Thank you Mel for your assistance. You're amazing!!!!

I am very pleased with the level of customer service I receive from Keap no matter how many times I call. I believe that they have created a culture of being customer focused. The representative I spoke with recently was very professional and served me with excellence, which I truly appreciate.

Judi is awesome! She makes setting up automation look easy. I enjoy working with her as my coach!

Trying to get my Keap set up. I am technically challenged and get frustrated. Joshua was calm, understanding and directed me to the exact location of help videos. He then took the time to show me various ways to search the site for help. I felt relieved through his support that I can get my system functional. Thanks

Keap tech support always fixes it on the first call.

As far as their customer service, I'd give them a 5 STAR review! They are always there to help solve any problems. I gave them 4 stars because I am a very small business and the pricing is high. It's taken me a few years to create and somewhat learn the system. But after I put so much time and energy into building it, it's hard to leave. Hindsight...I would have used a smaller and cheaper CRM until I was generating more income before I signed up. Hiring people to help with the software end has cost me a small fortune and I'm still not generating enough money to cover the cost. I'm still working at the conversion rates.

Great support . The team is very helpful whenever I have a problem