KeaBabies Reviews | Read Customer Reviews of keababies.com

KeaBabies Reviews | Read Customer Reviews of keababies.com

KeaBabies reviews

333 approved reviews, newest moderated first

S G.
Feb 11, 2025
I can’t get it to fit
I can’t get it to fit, or lay flat without twisting or scrunching up. It says it’s up to size 24, but I’m size 14 and I can’t get it to tie around my waist.
Response from KeaBabiesMar 6, 2025
Thank you for sharing your experience with us. I'm sorry to hear about the difficulty you've had with the fit of our product. We definitely want to make sure it works well for you. Our customer service team will reach out to you personally to provide further assistance, including some tutorial videos that might help. Thank you for your patience, and we look forward to resolving this for you soon.
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ariat O.
Feb 9, 2025
Generous company
Bought a baby carrier off of Amazon expecting to get what I purchased only but they provided a QR code with a little gift. Wasn’t expecting it at all but it’s a very gracious and kind gesture.
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Xian L.
Feb 7, 2025
Customer support was highly responsive…
Customer support was highly responsive and effective. I got my reply within hours of sending the report, and the replacement package arrived very fast.
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Natalie B.
Feb 5, 2025
I love how absorbent they are
I love how absorbent they are . My granddaughter is drooling alot with teething. Gave it a 4 star as bottom of bib doesn’t lay flat after washing
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Kadishia L.
Feb 4, 2025
Quick responses via email
Quick responses via email
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Ivy D.
Feb 4, 2025
Great product and great site to order from
Easy site, Easy ordering and great delivery.
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Gabrielle
Jan 15, 2025
Zero stars if I could
Zero stars if I could. I was excited about a backpack I purchased at Target. Fell apart within 3 months. This company didn’t give a shit
Response from KeaBabiesJan 16, 2025
We’re really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our customer service team will be reaching out to you shortly to learn more and see how we can make things right. All KeaBabies product comes with our KeaCare 365-day money-back warranty, and we’re committed to ensuring you're satisfied with your purchase. Thank you for your feedback, and we look forward to resolving this for you soon.
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Amal K.
Oct 17, 2024
Damaged product
My order arrived damaged and they made it so difficult to obtain a refund! Not impressed!!! I sent pic evidence too!
Response from KeaBabiesOct 18, 2024
We're sorry to hear about your disappointment and understand how frustrating this must be. All KeaBabies product comes with our KeaCare 365-day money-back warranty to ensure a happy experience with us. We've reached out to request the order details to resolve your concern promptly.
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