Thomas K.
man wünscht es wirklich niemandem
man wünscht es wirklich niemandem, mit so etwas arbeiten zum müssen. Katastrophale, frustrierende Bedienung, Formatierung...einfach zum Totärgern. Sehr enttäuscht von Amazon
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Kdp Amazon (kdp.amazon.com) has 538 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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IT & Communication · Vancouver, Washington
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IT & Communication · Seattle, Washington
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IT & Communication · Spokane, Washington
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IT & Communication · Seattle, Washington DC, Washington
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Showing 471 reviews with 1 star · Clear filters
Thomas K.
man wünscht es wirklich niemandem, mit so etwas arbeiten zum müssen. Katastrophale, frustrierende Bedienung, Formatierung...einfach zum Totärgern. Sehr enttäuscht von Amazon
Ryan H.
I'm appalled by my experience with Kindle Direct Publishing (KDP), which I can only describe as a blatant scam. After putting in countless hours crafting my book, I was met with excuses that my royalties were withheld due to “misleading content.” This nonsensical justification feels like a smoke screen for their shady practices, with KDP operating more like a pyramid scheme than a legitimate publishing platform. It's outrageous that they can manipulate authors and steal our hard-earned royalties under the guise of content guidelines. I urge fellow authors to beware of KDP—it’s a predatory system designed to profit off the backs of unsuspecting creators while giving nothing in return!
Matthew H.
Lost royalties, Account deletion, no way to contact, I was trying to order author copies, I was told to delete a duplicate account, this i did, it was associated to KDP, i had no idea that was the case. I have spent a week now trying to get hold of KDP to sort the issue. There is links and buttons all that link back to themselves, i have spoken with customer services at Amazon in America, Canada and the uk, none of which do anything other than send a link back to the same place that doesn't work, it doesn't matter who you talk to they can not do anything. My book is a Christmas book and i have spent a lot of money on marketing. I have tried to complain to amazon, they just repeat the process of sending the same link as before. an extremely rubbish experience with them and it seems they are keeping my royalties as well. Going on here is my last attempt to get attention from them, after this, i guess it has to be a legal approach. I strongly suggest being careful and think about whether or not KDP is the correct choice, i am now looking into alternatives.
Bewertung B.
Ich habe 2 Bücher veröffentlicht. Ich habe bereits mehrere E-Mails an den Kundenservice geschrieben, da ich in meinen Account nicht mehr rein komme. Es gibt keine Rückmeldung. Ich möchte meine 2 löschen. Es ist eine Frechheit dass es keine Ansprechperson gibt l.
Brian H.
Amazon terminated my account without any explanation. I literally did nothing wrong that I can see. My books were all approved and then I logged in the next day to find a message stating my account is "Terminated Permanently". A message to Amazon KDP, you should be on the AUTHORS SIDE. If something was done wrong you should explain it to the author so they have the chance to remedy the situation. VERY BAD Customer and Author Experience, someone needs to do something about this.
Andrea B.
My bank details keep failing to verify so I can't get paid for my sales, I have been on chat, raised a ticket and every single time they tell me delete the details and re-enter them ??? I have done this several times and each time the payment has failed even though my bank details match my bank no-one can help me so my money is stuck
Dmitry B.
After 1 year publishing hand drawn unique coloring books, I just got terminated forever for not published book. Support just says that I am blocked forever because I used the same title that is already exist. the book title is not copyrighted or trademark, moreover I own all legal documents and trademarks. They ignore my documents. But I just receive template responses from support. Why they ask for documents if they don't review them. Stay away of this platform. You will spend your time on them, and they will just terminate you for nonsense reason and all your books will be blocked. Meantime, there are 10–15 books with the same title selling for years. So it's just a random or time questions when you get banned.
Brian H.
Be careful putting your time into this platform. I have been using them for over 14 years and out of nowhere they terminated my account without any explanation. I had invested many years on the platform and released many books with them. Out of nowhere I logged in one afternoon and was greeted with the message that my account was permanently terminated. I emailed support and got an email back the next day saying they were going to stick with their decision (all without any explanation) and just simply sent me a link to their terms of service (which I do not believe have been violated). Be careful if you put your time into them, just understand that if you do the slightest thing wrong your account may be banned forever and your novels permanently removed from Amazon including your Author page. I never received an explanation for the ban, but I think I may have forgotten to check the box next to AI content. Some of my novels have new covers that were completed with a combination of A.I and Photoshop. Just be careful not to put everything you have into them. Promote yourself and get it so that Amazon and other book outlets need YOU.