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Kdp Amazon (kdp.amazon.com) has 538 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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IT & Communication · Vancouver, Washington
Excellent
IT & Communication · Seattle, Washington
Excellent
IT & Communication · Spokane, Washington
Excellent
IT & Communication · Seattle, Washington DC, Washington
Excellent
Showing 471 reviews with 1 star · Clear filters
Hemant R.
Absolutely terrible. It was very tedious to publish 4 years ago. But now it is much worse. Even the contact us page does not work. Suddenly rating dropped from 4.7 to 4.2. I found a rating of 2 showing and there is simply no associated review. Unable to contact anyone to resolve. Their pages do not work either. I am going to take my book down from KDP
Stephen D.
I thought things were going well until I got my first test book published (eBook and Hard copy) and then carried on with my primary project, thankfully I did the test book first. Two weeks after it being published my account was frozen and received an email telling me I had to verify my identity, after numerous times of trying I wrote to customer service, you ever feel like your in a loop with Artificial intelligence turning out a generic message with minor adjustment to the opening sentence and a change of name and title. I am out of there, an overgrown company that has lost touch with reality, amateurs.
ManuelX D.
Ich habe ein neutrales E-Book über Charlie Kirk veröffentlicht, ohne Hetze, ohne Extremismus, einfach sachlich und faktenbasiert – und wurde dafür von Amazon KDP gesperrt! Nach der Sperre habe ich mehrfach beim Support nachgefragt, welcher Inhalt angeblich gegen die Richtlinien verstößt. Doch seit über 20 Tagen bekomme ich ausschließlich die gleiche Copy-Paste-Antwort: Ich solle bestätigen, künftig die „Richtlinien einzuhalten“, sonst bleibt mein Konto dauerhaft gesperrt. Keinerlei echte Begründung, keine Textstelle, kein Dialog. Es wirkt so, als ob hier einzelne Aktivisten im KDP-Team gezielt Accounts sperren, deren Inhalte ihnen politisch nicht passen – neutral reicht schon, wenn das Thema „falsch“ ist. Für Autoren heißt das: Jederzeit kann willkürlich gelöscht, gesperrt oder zensiert werden – ohne echte Begründung, ohne faire Chance auf Stellungnahme. Für mich ist das eine Zensur durch die Hintertür und ein No-Go für jede freie Plattform. Ich kann allen Selfpublishern nur abraten, sich diesem System auszuliefern! Amazon KDP war früher ein Sprungbrett für unabhängige Autoren – heute reicht ein „falsches“ Thema und dein gesamtes Autorenkonto ist nach Laune eines anonymen Content-Teams weg. Untragbar!
Subhash Chandra T.
Worst low paying platform. For months I made less than rupees 5 per month inspite of having 250 books. You will never reach the threshold for cheque payment and then they terminate your account for having multiple accounts.
Paul V.
KDP was slow to honor its contract with me and made many mistakes along the way. They never fully honored their contract, and after six months, I gave up trying to enforce it. They were constantly trying to upsell me on other plans before finishing the one they were paid to complete.
hicham K.
I'm writing this review to warn other authors from Arabic countries about Amazon KDP's discriminatory practices and unfair account suspension policies. My Experience: I invested my own money in tools and resources to start working on Amazon KDP to help support my family. I spent considerable time creating unique, original books with my own custom covers. Just as my account was starting to gain traction and show progress, Amazon suddenly suspended my account (dzcreators.com). The False Accusation: Amazon claimed my book cover was "used from another source" - which is completely false. The cover was 100% my own original creation. Despite this being clearly my own work, they refused to restore my account or provide any meaningful appeal process. The Real Issue - Discrimination: This appears to be part of a systematic pattern of discrimination against Arabic authors. The search results show that Amazon has been known to censor and restrict content from Middle Eastern countries, particularly targeting Arabic regions. There are documented cases of authors from Arabic countries facing unfair treatment and account suspensions. Automated Bias: Amazon's algorithm appears to be biased against Arabic users, automatically flagging our content and covers as "suspicious" without proper human review. When Arabic authors try to appeal, we're met with generic responses and no real investigation into our cases. Impact on Arabic Families: This discrimination is particularly harmful because many of us rely on platforms like KDP to support our families, especially in regions with limited economic opportunities. Amazon's unfair practices are preventing honest, hardworking Arabic authors from earning legitimate income. My Advice: If you're from an Arabic country, be extremely cautious with Amazon KDP. Consider alternative publishing platforms that don't have this documented history of discrimination. Amazon KDP clearly has bias in their automated systems and appeal processes against Arabic users. Conclusion: Amazon KDP's treatment of Arabic authors is unacceptable and appears to be systematically discriminatory. They destroy livelihoods based on false accusations and provide no fair appeal process for users from our region. Find platforms that value diversity and treat all authors equally, regardless of their nationality or region.
Gaïbe C.
La qualité d'impression est immonde, aucun livre sur le lot n'est imprimé de la même façon... Graphisme coupé à la barbare bien au-delà de ce qui est validé sur les gabarits, variation de couleur, grosse perte en qualité graphique... Ne rembourse pas les retours...Absolument pas pro... A fuir....
Joanne R.
I joined in July and immediately told Ms. Howard and Barbara that I couldn't do this. It seemed like a lot of hours of work and not enough training. My mother had just passed away in May, and I had a Celebration of Life to plan in another State. Ms. Howard said I had to wait for close out?? She lied and she blew me off, and said that I would get the money back. I then told Barbara who said I might rejoin later. I still asked for my money back and was given an email much later. They of course, couldn't help me. I wonder how many other people have experienced this?? Ms. Howard is very hard to understand, and I realized that I would have more trouble understanding her. Anyway, I verbally canceled within a week, and they kept my $497.00 and now they said that I didn't tell them in time. I consider what they did to me FRAUD, and I wouldn't join if I were you!! I just read some bad reviews on here. It makes me sick to think how much money they have taken from people!