Welsh C.
Shut my account and kept my money from…
Shut my account and kept my money from book sales
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Kdp Amazon (kdp.amazon.com) has 538 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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IT & Communication · Vancouver, Washington
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IT & Communication · Seattle, Washington
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IT & Communication · Seattle, Washington DC, Washington
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Showing 471 reviews with 1 star · Clear filters
Welsh C.
Shut my account and kept my money from book sales
customer
I ordered professionally printed A4 children’s books and received A6-sized copies, inconsistent colours, random blank pages, and even the printer’s own branding inserted into my book without permission. No two books look the same. The colours are all different. The layout is wrong. And the batch is completely unsellable. This has caused financial loss to my business and shows a shocking lack of quality control. A professional printing company should never release work in this condition. Extremely disappointed and cannot recommend.
Balmukund P.
If i could give minus star i would had give. If u do even a silly mistake they will terminate your account and will not give any chance no matter how much u fall in their knees. That day is not far when kdp will fall in knees to author to publish a book. Sudden termination without any warnings is worst policies of kdp.
Jason D.
I published two ebooks one in English and the other in French translation and they were published no problem on Amazon KDP. Then today I made some small changes on the description not on the manuscript and then they blocked the title saying by email they are not going to publish my books? Could this be simply artificial intelligence replying and giving a general answer? This is very disappointing and I guess I'll have to look for other alternatives to publish my ebooks?
Melinda K.
Bannie sans raison a fuire 😡👎👎👎
Bernhard W.
Einmal und nie wieder! Plötzlich wurde mein Account aus völlig unerfindlichen Gründen gesperrt, seit Tagen keinerlei Zugriff mehr auf Publishing oder Kampagne. Ein Trauerspiel sonders Gleichen!
John T.
This company is an absolute disgrace. After sales of more than 13,000 books and excellent reviews, a bot with a silly made-up name sent me an email to say that my account was terminated for imitating a previously published work (a translation of Baudelaire who died in 1867!). They stole £450 of unpaid royalties for the previous six weeks and destroyed years of my hard work. They ignored my emails and just sent automated replies, each signed by a different invented name. It stinks. Update 17 March 2026: You couldn’t make it up. They just sent me an email to say that my tax document is available to view in my account! But I don’t have an account!! The incompetence is off the scale!
Viorel T.
Absolutely useless service and help. I am a writer and tried to recover access to my account around a year. But its impossible! I called them dozens times with 0 result. There are people with bad English which will help you not! They dont understand English nor Spanish. I was to pay publicity for my book to give it second life - but its absolutely impossible as the only think they saying with a bad accent is: you have to go to our website - which I did a hundred times.