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Kdp Amazon (kdp.amazon.com) has 538 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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IT & Communication · Vancouver, Washington
Excellent
IT & Communication · Seattle, Washington
Excellent
IT & Communication · Spokane, Washington
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IT & Communication · Seattle, Washington DC, Washington
Excellent
Showing 471 reviews with 1 star · Clear filters
Brian O.
This is simply a scam. Was duped w deceptive affiliation w Amazon publishing (not affiliated in any way). Filed complaint w my VISA card after two months of haggling w folks on low standard of service. Received full payment back upon use of VISA dispute benefit. Given the low ratings and I assume regularity of this scam company’s known track record, I would encourage others to do similar
Essam A.
They close account for reason that not true and the problem is we sold around 25$ and advertising for around 50$ and in the end they take all money and close account Bad company
Shiva R.
Absolute Disgrace, Traitors, Steal your Hard Earned Money. We at Shiva Realty were writing books from June 2009, and this year on 29th August they suspended our account and stole our Rupees 48219, and today email came, that go to court, we will never give you money. So we are talking with our literary agents Kreativeinstinct sue them in United Kingdom and India
Jennifer
I had a small cookbook published. This company nickled and dimed me along the way. I need a website. I need this and that. Every step, I felt like it was a scam. Then I had to put my foot down. In the end, I paid them much more than it was worth. I will NEVER do that again.
Vanessa K.
Account terminated without reason or response DO NOT, I REPEAT, DO NOT CREATE AN. ACCOUNT WITH KDP. USE A DIFFERENT PROVIDER FROM THE START. I am so disappointed with Amazon KDP. I used to love Amazon products, I have all of their reading related subscriptions, but their lack of concern for writers, and horribly ineffective platform, has made me see them in a whole new light. I've been working months to get my first book ready to publish. Once I got to the phase in my timeline to setup my KDP account, everything went off without a hitch and I received confirmation almost immediately that my account had been verified. I didn't do anything on the platform, and not even 24 hours later, I received a notification that my account had been terminated due to inconsistent or incorrect information, and I have no recourse. I'm not allowed to open another account, or publish on their platform, and no further explanation was offered. Everything I provided was correct, I even went as far as to send supporting documents for all of my information, but they just ignore you. I have sent countless emails over the past. 2 months, both through the provided email address and the online contact form, and I have not received a single response after the day of termination. They have no care that their platform, lack of customer service and lack of due diligence ruins people's dreams and all the work they put in. They know they're the biggest provider, and can do whatever they want, regardless of how it affects their loyal consumers, and writers, so why even try. Extremely disappointed in KDP, if you are considering using their platform, don't. Go with an alternative from the start, that way you can atleast still publish on their platform without dealing with this. Unfortunately, I didn't go this route, so I don't have that same opportunity.
Sergio P.
Esperienza pessima. È un business costruito per pochi, ma viene venduto come una vetrina aperta a tutti, soprattutto per guadagnare visibilità e immagine. In realtà chi è piccolo o alle prime armi non ha uno spazio reale per esprimersi e creare un proprio prodotto senza doversi scontrare con realtà già affermate. Se esistesse una sezione pensata appositamente per i principianti, con un percorso dedicato e la possibilità di usare i proventi per finanziare altri progetti, le persone apprezzerebbero di più l’impegno. Così com’è, Amazon è un sistema profondamente deludente. Fate schifo !
Les
This is a email sent on numerous times to Amazon KDP. Their response NONE! It would be easier to get a reply and resolution from God than Amazon. I have tried unsuccessfully to contact Amazon KDP and the associated sites to solve my/your problem in receiving proof copies of my novel. In my last 5 novels, I have no issues. I have my next novel ready for publication, but if this a problem that will recur, I will need to rethink my options. It is suggested I write an adverse review to warn other authors who are considering using KDP. I want this problem sorted. regards, Les Ibbotson.
Didier R.
J'ai auto édité un livre sur Amazon KDP voilà 1 mois et une dizaine de jours après ils ont résilié mon compte sans préavis et surtout sans explications!! Depuis j'essaie de joindre une personne pour avoir des explications...silence radio! Des envois de messages ne sont répondus que par des robots! Impossible de joindre qui que ce soit! MAIS le livre est toujours en vente!!!! Si quelqu'un a un moyen de m'aider à communiquer avec un humain de l'autoédition je suis preneur! C'est absolument incroyable .... Tous les moyens ont été utilisés et...RIEN! Alors que faire? En fait c'est : "on résilie ton compte et...tais-toi, c'est comme ça!" Voilà, une désagréable expérience qui n'en restera pas là....trop irrespectueux et inadmissible! De plus ils se gardent l'argent des ventes...allons jusqu'au bout du délire!! PS : nom d'auteur...Didier Quenzéo