Kelley Blue BookReviews of kbb.com

Had an ICO for $8,475 for a 2017 Cadillac XT5. Took it to the suggested dealership, Cadillac Laguna Niguel in CA. They examined the car and found no issues with my description of the vehicle. The process took close to an hour, and the dealership stated that the wholesale value was no more than $5,000, almost $ 3,500 less than the KBB ICO. I received no written comparison of both offers. After explaining that KBB algorithm was far superior to the local salesman's analysis and they were not following the KBB process, I was told they couldn't go more than $5k. In a fit of rage, I told them I would take $7K, and they said OK, It was still 1.5K less than the ICO. In the future, I would not go to Cadillac of Laguna Niguel in CA. I think KBB should remove them from their ICO preferred dealer list. The process was very stressful and I felt taken advantage of. I had originally purchase the XT5 from this dealership and had it services for years here. I did not feel like a valued customer.

Kelley Blue Book (KBB) reviews are written by experts who have extensive experience in the industry. These writers test drive the vehicles themselves and evaluate them based on a variety of factors such as performance, comfort, safety, technology, and overall value. Their reviews are detailed and based on real-world experiences, offering readers a reliable and trustworthy source of information when considering a new or used car. The style of Kelley Blue Book’s reviews is informative yet approachable. The editors aim to explain complex automotive features in simple language, making the reviews accessible even to people who may not be very familiar with cars. These reviews often include insights into how a vehicle compares with others in its class, helping consumers make informed choices based on their preferences and budget. In addition to expert opinions, KBB also features reviews from everyday users. These customer-submitted reviews offer a more personal perspective on long-term ownership, including details about maintenance, reliability, and comfort over time. Together, the expert and user reviews create a comprehensive picture of a vehicle's strengths and weaknesses. Kelley Blue Book is widely respected in the automotive world for its commitment to accuracy, transparency, and honesty. Whether you're buying a car for the first time or looking to trade in an older model, their human-written reviews provide valuable guidance to support your decision.

Instant cash offer is just from them. They send your information to untold number of 3rd parties. That will call text and email you.it basically puts on on robo dialers. KBB is trash for doing this. I didn’t mind having a few local dealers call, but places are spiffing local numbers and calling.

Zero stars. The KBB site gave me a value for my car that seemed realistic, but then when I tried to use the Instant Cash offer program, the price it spit out was $3-5k below the range of what their own website says my car is worth, then spammed it to a bunch of dealers who all low balled me with that price and one even acted like they were doing me a favor by increasing the offer above that price by $200. KBB is clearly in bed with dealers to deliver them maximum profits from desperate or stupid people who fall for this. Do NOT FALL FOR THIS SCAM. Find another way to sell your car.

Avoid this site. It will offer half the price of the actual value of the car. And all the dealer vultures around you will spam you. Pure waste of time for everyone.

I wanted to change my reason why I wanted to use this site. The site wants me to remove my ad and malware blocker. My blocker says there are 38 malware that Kbb is trying to put on my computer

I should have read reviews before I wasted my time with their instant cash offer. What a joke. Took to their dealer who offered me 20% less than what I was quoted online. Hour of my life I won't get back.

Kelley blue book does not value free speech. Posting honest reviews for vehicles is removed. I guess they are in the pocket of the auto manufacturers. The site does not represent the best interest of the consumer and should be avoided like the plague.