Kelley Blue BookReviews of kbb.com

Don't bother with the "instant cash value" it is worthless when trying to get a fair offer from a dealership. Surprisingly, my KBB "trade in value" was 20% higher ( in my case $4k) than the instant cash offer. Why would that be if the dealer is simply going to mark it up to resell in both cases? When I asked this of one dealership responding to my KBB cash value, he replied "we don't use KBB to value cars". Yet they responded to my instant cash offer from KBB? and on that dealers website they proudly show how much their used car prices are below KBB values? I guess they only use KBB to low ball paying sellers for cars. I called KBB with the same question, and they couldn't answer the question. It seems that KBB conspires with dealerships with this "instant cash value" tool, so don't think KBB is a worthwhile resource to sell a car, they put dealerships first. Don't use the ICV, it's not a fair representation of your cars value. I guess the old "used car salesman" bs reputation has gone corporate.

I was just trying to check the value of a car that was for sale on Facebook Marketplace so l put the cars information into kelly blue book, they shared my information with every car dealership in Silicon Valley, l was swamped with calls from dealerships. It was like locust swarming around my cell phone, not to mention the massive amount of email messages. Never again will l use this service.

They sell your info in 2 seconds. My phone, email and text have been blowing up since I filled out the form. So annoying

The original offer was 14.9. They game me 9.5 because of scratches and dents that you couldn't see inless you was right up on it. They also took money off for a step up that was a add on i had installed. One had fallen off and was in the truck bed. It just needed a few nuts to put back on. It wasn't factory. They didn't know that or even that it was in the truck bed, that's how good they look at it. The boss took it for a ride. He wouldn't look at me or Acknowledge I was even there. Very rude. I had a car starter that worked with the Chevy app installed. The app shows diagnostics. They weren't interested in looking at the information on the app or the fact it cost 800 to put in. There going to charge extra for the step ups and car starter that wasn't factory but didn't want to give me anything for it. They did happily knock off over 5k for Scratches and small dents on a 2018 4 wheel drive truck that has no other problems. I was in situation that I had to sell and the took full advantage. DONT BELIEVE THE OFFER YOU GET. go somewhere that's honest. Worst experience at a dealership I have experienced. Nothing else comes close

Attempting to do research on used vehicle pricing but soon realized they are now just a marketing funnel for dealerships.

I USED to trust KBB. I gave them my email ONLY and somehow they gave out my CELL! NOT HAPPY!

can not use my cars value now with out giving kbb my email. This is highly invasive and uncalled for. Should not have to give my email and get spammed to use the site.

I would not listen to what kbb values your car at. They low ball the crap out of you. I bought my car for 49000 dollars. This car is immaculate with low miles. These dirtbags gave me a value of 9800. Without seeing the car at all. I take it to car max and guess what it’s worth 14978. No wonder the car market is like it is. These people lowball everyone. BY PASS THESE RIP OFF ARTIST!!!!