Kelley Blue BookReviews of kbb.com

I had a cash offer from Peddle on my 2003 Toyota Camry and was set to have it picked up for $885, I just checked to see is KBB cash offer could beat the offer. They said $1407, I received an offer from Stone Mountain Voltswagon and although Melina the rep was very nice, they eventually went down to $250. I did not cancel my Peddle pickup and made it to my appointment on time. This was a waste of time. And I wish I never even plugged in my information. You make an offer, you need to stick to it.

Kbb gives you a estimate for vehicle and does not honor it. They just want you to go to dealership and then they will lower bid even more. Below is text from meetings with Stepan Wade in Saint george dealerships. Dan great working with you yesterday. Very disappointed with your Dodge boss not honoring his offer. Tell that boss to take marketing lessons and maybe learn to interact with customers. His estimate was supposed to be good for 7 days per kbb and would not honor it 30 minutes later

Cash Offer is a payment for your vehicle without having to buy another . Do not except a Cash Offer price for your trade in . Trade in prices are much higher !!!! Do not fall for the cash offer low ball scam !!!!

A total waste of time. This is just a way for dealers to get you to come into their place so they can offer you half or less of the original cash offer. Don’t waste your time as it’s a complete scam.

We used the Instant Cash offer because we trusted KBB. We got an offer from a local dealer which was more than fair and took them up on it. It's been 3 1/2 weeks and we still haven't received the remainder of the money due to us after payoff. The dealer (McLarty Ford in NLR, AR) refuses to pay until they have title in hand, even though they have our vehicle and the title is with a large national lender. In my mind this is neither INSTANT or CASH, only trouble. 3 1/2 weeks and counting. Getting ready to call the police for theft of property. I don't think KBB is to blame for our problem, but they shouldn't let bad dealerships use this service, no matter if that dealer pays KBB to use this Instant Cash offer service. In the end the consumer is the one who pays.

Huge waste of time. I entered all the requested information pertaining to condition of vehicle, motor, interior etc. I received no number, not even a range of value, but was told I had to make an appointment with a participating dealer 40 miles away one direction so they could give me a number. lol what a total scam this is.

The moment their page loads, I’m confronted with a screen demanding I turn off my ad blocker to continue to their site. I am using Safari on an iPad and am using default settings. Apple goes out of their way to protect their users from malware and places a premium on our privacy. I REFUSE to override Apple’s protections so KBB can spam me with ads and install tracking cookies. Forget it! I always just leave a website that demands I turn off ad blockers. Not going to do it for anyone. I can get what I need from Edmunds’ site, which operates fine with Safari functioning as Apple intended. If KBB wants to block me because I use Safari on an iPad, they can take a flying leap. Hoping no one else disables their Safari protections, or you’ll see even more despicable websites like KBB blocking you.

My honest review is KBB instant cash offer was fantastic. I had no issues at all. After researching what it was worth and looking at other places, a KBB representative came to my house to do an estimate. Within 15 minutes I had a written offer. I drove it to the dealership and within 10 minutes we were done. Best transaction ever! First of all know what your value is and know what you can accept. I got exactly what I was looking for without haggling. Which is my favorite past time! I felt like I was walking away from this transaction without being taken advantage of. I would recommend this service to any one of my friends and family.