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Kay Jewelers (kay.com) has 428 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Heather B.
7132346858 company lineLooks very cheap, go somewhere else! I ordered a ring off the advertisement on Facebook they had its cheap not the ring I ordered and can’t get anyone to respond to me on returning i contacted the customer service Helpful, solved my problem easily!
Sheree H.
My boyfriend bought me a diamond gem set that included, earrings, ring and necklace. The necklace is starting to change from silver to black, and it made my neck start to itch. Is it real or fake. It made me wonder if the diamond gems were real.
Ian M.
They are a decent company. Their products are overpriced but they have good customer service. I think it is a fair trade off.
Morgan
They have nice rings, but they mark up their prices immensely. I’m glad my fiancé and I looked at another company after finding his wedding band. The same band at the other company was 20% less than what Kay was charging, and it wasn’t on sale. They mark up the prices then have “Huge sales” that bring prices down to what others normally charge. Have found that the employees aren’t as warm and inviting as the employees at other Jewelers in my area (Destin, FL). Will likely not purchase my wedding band from them.
