Shop our selection of engagement rings, wedding rings, diamonds, gemstones, metals, watches and more. Kay Jewelers carries a wide selection of looks, from classic to modern.
Kay Jewelers (kay.com) has 428 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
kay.com
Website
kay.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
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Most recent review: October 2026.
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I’ve had nothing but amazing service at this Kay’s for years at Rivercity Jacksonville Fl. we loved the last management there he retired but couldn’t be more pleased with the new manager and staff outstanding service im not writing this for a contest I’m writing this from my heart we have spent quit a bit and enjoy shopping with Kay’s such a awesome experience Sherry & Paul Absher
SF
Starlette F.
I had an awesome experience at the…
I had an awesome experience at the Kay’s Jewelers store number 1192, Chesterfield Towne Center. Andrew made the repair process seamless. Thanks for the great service.
LM
Lian M.
Amazing experience in Pembroke Lake Mall
We visited Kay Jewellers in Pembroke Lakes Mall Florida on Friday 16th Feb and had the most amazing experience.
Jessie and Keisha were so helpful and attentive when helping us to pick our wedding bands!
The prices were amazing and the store were offering great deals.
We truly appreciate the experience!
JR
Jeannie R.
Bling! Bling! We Found the Rings.
Shopping for an engagement ring can be a daunting experience. My husband, Domenick and I went to Brooklyn to help our cousin, Jimmy, and his fiance, Gracemarie, pick out an engagement ring and wedding bands. We decided on Kay Jewelers in the Caesar's Bay Shopping Plaza in Brooklyn.
This daunting experience soon became one of the most pleasant experiences that we ever had.
We were so impressed by Jasmin and her Staff, Kayaan and Kierra. We were greeted and treated with the utmost professionalism.
The Staff was so courteous, knowledgeable, dedicated, and attentive to the future bride and groom.
The selection of rings was extensive with great prices. The Customer Service was very personalized. Jasmin, Kayaan, and Kierra took a lot of time and effort in sizing, pricing, and finding the right style. They made you feel at ease. It was a great fit all around and the bride and groom to be were so ecstatic to purchase the rings of their dreams.
AV
Avery
The service was great
The service was great. Chrystal was helpful and kind.
LO
Lois
Ring restored
I was upset when i lost a diamond out of my ring. The ladies were so sweet,they helped me pick out a diamond. My ring is more beautiful now than when I took it in.
NC
Nicole C.
Me and my fiancé came into Kay’s in…
Me and my fiancé came into Kay’s in kenwood today looking to purchase our wedding rings. We were helped by Erin the sell rep and from the moment she said hello how can I help you she was amazing. She showed us multiple rings until we found the perfect one’s with her help. Erin was very patient, helpful as well as asked us our opinions. Asked us what we liked while never being pushy. I would tell people about my experience at Kay’s and recommend they see Erin 😊
AJ
Angela J.
I couldn’t find a place to review my…
I couldn’t find a place to review my rings on Kay.com so I’m reviewing here. Item #: 994639300
Only available online right now. Purchase was EASY, no APR for 18 mos on their credit card plan. I’m a modest 41 yr old but always loved the look of blinding diamonds on a lady’s hand from afar. Elegant details, gorgeous from every angle and COMFORTABLE! It doesn’t shift from side to side on my finger like solitaire rings because the weight of the diamonds is displaced throughout. The wedding band fits perfectly against the engagement ring, no large gap. My husband is a woodworker and crafty, and the detail represents him well. I was afraid it was going to be too blingy for my taste but it isn’t. It is an heirloom, modern antique vibe. It’s stunning.