Kawaii Pen ShopReviews of kawaiipenshop.com

Love receiving my orders from you! Everything you sell is delightful, of great quality, super kawaii and always beautifully packaged. Keep up the great work, Francia

Perfect experience

I’ve been purchasing my stationary and gifts from KPS for years now and never had an issue. Packages do take a while since covid, but they managed to fix some of the delays (for me now sender - Italy takes around 2-3 weeks). I always choose the insurance option, and follow the updates via tracking code. I mostly purchase Kokuyo paper products, BGM washi tapes and stickers, Tombow & Uni Jetstream pens and pencils, etc. and the product quality is always impeccable. Very convenient and affordable prices too, especially considering the free shipping. They have some store-brand items too like washi tapes and notebooks, and those are really good quality and well thought products too. I contacted their customer service several times because early on the tracking code wouldn’t show up in the ‘your order has been shipped’ email, and they always answered kindly and took suggestions for new/related products (like loose leaf paper refills) to add to their stock.

The items I purchase are usually stationery items - pens, washi tape, stickers, paper. They are adorable. I get lots of comments at work asking where I got my pens/calendars. I have seen a lot of reviews about people not receiving their packages. I know that free shipping is a good deal, but since it is coming from China I choose to spend the extra $10. So far I have not been disappointed. I generally receive my packages in about 5 days via FedEx to USA (East Coast) and can track the package the entire way.

Great experience, great store

Great experience, super quick delivery and great quality

I received my merchandise promptly considering the pandemic, the packaging was orderly and clean, I also appreciated that they offered an option to pay off in installments with no finance charge.

I just love the colored pencils and markers I ordered! I gave a set to my friend and she loves them too. I had a question about my order and Kawaii Pen Shop sent an email with the information I needed the next day. This is a great company with wonderful products.