Theresa J W.
Great product...slow delivery
Great product...slow delivery. We will chalk it up to the pandemic. Customer service was helpful and polite. Tracking not so much.
Always cute, always unique stationery and school supplies. We are a one stop stationery store bringing happiness worldwide with free global shipping.
Kawaii Pen Shop (kawaiipenshop.com) has 701 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 79 reviews with 4 stars · Clear filters
Theresa J W.
Great product...slow delivery. We will chalk it up to the pandemic. Customer service was helpful and polite. Tracking not so much.
matty M.
This was my first time ordering from here and overall I am very happy! It was really hard choosing what I wanted to order because they have so much cute stationery. It took about 4 months for my package to arrive, but when I contacted customer service they were really nice and emailed me back the very next morning. My package took so long because of how COVID19 has effected their shipping, which I completely understand. It arrived today and I am so happy with all my new stationery! It all looks exactly like the pictures and none of it was damaged. Will definitely be ordering from here again!
Emz
I’ve received the products and have been using them. It was a lovely purchase. However just a feedback, some products are considered a little pricier. As compared to my local shopping apps, there’re more options that are a lot more cheaper and it might be a competitive outlet in terms of business. Nonetheless, thank you for the products. Meanwhile, stay safe during this period of time.
Yara
All the washitapes and stickers I got were sooo cool. Only one thin washitapeset was not so great. It‘s cute but doesn‘t stick to the paper very well.
Adella L.
Everything was exactly as it is in the picture!! All of the items came with NO damage, and were packaged really well!! Everything was so so cute;; and i loved the freebies too!🥺💛
Lisa
It took over 7 weeks to arrive. I got told to just wait after no updates on tracking at 5 weeks mark. I finally gave up trying. The parcel finally arrived yesterday and their stationery were so cute! Be prepared to wait weeks for your item. They will arrive. Eventually.
Kristina
Their assortment of stationary is quite nice and stays relatively consistent unlike other shops from overseas. Their pricing is reasonable but still affordable. I usually buy Washi Tape from them but they tend to be hit or miss sometimes. Their shipping time is really long (up to 8 weeks to Germany) and items usually arrive separately rather than in one package.
Jessica
I had a great experience! Bought a backpack as a gift and it looked like good quality! It shipped fairly fast too. I would totally buy from them again!