KatuChefReviews of katuchef.com

Placing the order was fine. No issues but then I never received it and placed the order January 16th and didn’t see any communication on new eta or when it was going to ship and it’s been a month!

I placed an order for ONE board and ONE mat yet your system charged FOUR boards and TWO mats. I contacted support immediately yet you respond to say it was already packed and ready for shipment. LIES. Your system is the problem and you should be REFUNDING me what I didn’t ask to buy Don’t buy this crap Your reply is false and your system added extra not a human. And we contacted you within 5 minutes of identifying this incorrect quantity amount yet after 2.5 weeks later you only send the tracking orders partially packed my a@@ you said it’s already with the courier and had already been sent

If I could give zero stars or negative stars I would. I ordered two titanium cutting boards on December 12, 2025. They charged my bank account immediately. Today is February 14, 2026. I have still not received my cutting boards. I’ve asked for a refund and they have not done that either. I can’t give you a review on cutting boards I have never received. Do not trust this company.

My product was not what I was expecting and had a few flaws. I got a quick response to my concerns.

My order was placed on 1-6-26,I've never received a tracking number after being told it has been shipped twice. I've talked to several people who say they will get in touch with shipping and email me the number. The last person I spoke to was Carol, a Customer Service Representative, who sent me an email saying the order had been dispatched and they would send me an email shortly with the tracking #. That was 2-9-26 at 11:22 AM it is now 2-12-26 and still no email with a tracking number.

I am hoping the titanium boards are really reduced from the high price? I hope I have not been tricked into buying rubbish!,,, I also thought I had only bought 1. Large and. 1 small board but it ended up with me purchasing another 2 large boards that I didn’t intend to. I can give them to my daughter and granddaughter so I sincerely hope the boards re as good as you say. Thank you.

At first, I thought I had purchased many more than I wanted to, so I left the site. I then got a text with a better discount, so I decided to go ahead and buy 2 boards.

I did not receive any up dates as to when I should expect any delivery.. I was disappointed as to lack of communication..01122026