KaseyaReviews of kaseya.com

Our experience with Kaseya’s sales team has been extremely negative. Their approach felt overly aggressive, pushy, and at times disrespectful toward our staff. We repeatedly encountered situations where meetings were claimed or implied without proper confirmation, and when we expressed that we were not interested in certain services, the response often became confrontational rather than consultative. A sales process should build trust and partnership, especially in the IT industry. Instead, our experience left us feeling pressured and uncomfortable. Based on how we were treated during the presales process alone, we have decided we will not work with Kaseya moving forward.

We prioritize Kaseya because it moves beyond basic management into deep cyber resilience. For us, it’s about having a proactive security layer that protects our clients from every angle.Kaseya serves as the backbone of our operations, specifically because of how they integrate security and modern technology into our daily workflow. Kaseya is leading the way by deeply integrating AI into their ecosystem. Instead of superficial features, they focus on automating the routine, repetitive tasks that usually bog down engineers. This will allow our team to move away from the "easy" manual work and dedicate their expertise to resolving complex high-level issues and strategic security. We use Kaseya to automate the essentials of endpoint security. By closing vulnerabilities through automated patching of OS and third-party software, we significantly reduce the risk of a breach before it can even happen. The Bottom Line: We chose Kaseya because they are future-proofing IT management. By using AI to clear the path for our engineers and providing a robust, integrated security architecture, they enable us to deliver a service that is both highly efficient and exceptionally secure.

For example, my Kaseya account manager is always there for me. Is easy to reach. Helps me get in touch with the right people faster. But also keeps me informed of new developments, such as the roadmap.

Kaseya Con was amazing! Really wonderful to network and learn.

This was our 3rd Kaseya Connect and it never disappoints. We have been Kaseya partners for almost 3 years. Highly recommend!

The training was an excellent use of my time. Kaseya Connect 2026 had a full itinerary.

Great community and people

Great event!!! Learned lots and excited about the new announcements.