KartraKartra is the all-in-one business platform for experienced creators, coaches, and experts to monetize their knowledge and services online. Build stunning pages and sales funnels with Kartra's intuitive drag-and-drop page builder. Customize everything to your liking, or choose from a selection of professionally-designed templates and done-for-you campaigns that save time and effort.Grow your email list with ease. Use forms to capture leads and set up autoresponders to effortlessly earn more.Create memberships and online courses that make an impact and can be sold to anyone—in any location or time zone. Maximize the value of each customer with Kartra's customizable checkout options. Boost your profits with upsells, downsells, subscriptions, or cart abandonment sequences. With 0% transaction fees, you keep every dollar you earn.Streamline your appointments and save time with Kartra's convenient booking calendar feature. Pre-qualify leads with questionnaires and set up automatic meeting links for seamless scheduling.Kartra offers all of these features, and so much more. Start a 30-day free trial to see how Kartra can save you time, boost your profits, and transform your online business growth.
Kartra (kartra.com) has 123 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Las Vegas, Nevada
Excellent
Administration & Services · Las Vegas, Nevada
Excellent
Administration & Services · Las Vegas, Nevada
Excellent
Administration & Services · Las Vegas, Nevada
Excellent
123 approved reviews, newest moderated first
Sheryl B.
The Genesis support team is awesome! Thorough instructions and patient walking thru issues is helpful for busy solo preneurs who are building their business. Platform is easy to build and scale for DIYers.
Response from KartraDec 13, 2024
Thank you for the great feedback! We're so glad to hear that our support team has been helpful and that the platform is easy for you to use and scale your business. Keep up the awesome work, and we're here whenever you need us!
isabelle P.
Kartra est une plateforme extrêmement complète qui offre de nombreuses possibilités pour faire évoluer mon entreprise. Ayant testé plusieurs plateformes similaires, je suis ravi de mon choix. L’équipe de Kartra met régulièrement à jour la plateforme et apporte constamment des améliorations. Ce que j’apprécie particulièrement, c’est la possibilité de développer plusieurs business au sein d’un même outil. En résumé, je suis entièrement satisfait !
Response from KartraNov 25, 2024
Thank you for your glowing review! It’s fantastic to know that our regular updates and improvements are making a difference, and we love that you’re able to manage multiple businesses seamlessly. Thank you for being a valued part of the Kartra community!
CMC
From a functionality perspective Kartra is workable. The biggest issues with Kartra are the following: 1. There are a ton of bugs which is fine. But the technical documentation is severely outdated so fixing bugs is a major issue. If you want to use Kartra you will need a strong full stack developer on your team to fix things. Nothing is current, all the training resources are completely out of date by like 2-3 years. 2. They need to fix their UX. Things that should take 1-2 steps take 3-5 steps. Once you get to know the interface, thats fine. However, the friction point of knowing that it’s overly complex to learn anything new is irritating and is a huge deterrent. 3. Customer service is super nice, but completely helpless. They literally have no answers for anything that isn’t fully generic. And it takes days for a response. Marketers are spending $1000’s a day on paid media so it’s ideal to have quick and helpful CS to aid so that you don't waste 5-10k on simple things because it took 3 days to respond. And they just refer you to 3rd party Kartra experts eho charge $200 an hour. Why not have in house experts? Its bizarre. 4. Pixel tracking is a nightmare if you are using anything other than Facebook/Google. Especially when it comes to quiz lead tracking. You simply cannot track lead conversions without paying a serious full stack dev to be able to see the code that is causing issues. -A few positives are the email deliverability is solid. - It has a good amount of features. -Site load speed is quick. Overall, Kartra just feels like a project that started with a ton of passion, and then the founders got bored and moved on to something else and left it with limited resources to slowly die. On paper it’s the only ESP that has pretty much everything. But when you get inside, it’s disappointing to the point that you want to just go with the Frankenstein method and just put together a bunch of different softwares to meet your needs. Which defeats the purpose of an all in one.
Response from KartraNov 25, 2024
Thank you for sharing your feedback—it’s invaluable to us. We’re working on improving documentation, refining the user experience, and enhancing customer support to address concerns like yours. Your input helps us grow, and we appreciate your recognition of our platform’s strengths. If you have unresolved issues, please don’t hesitate to reach out to our support team!
Jess
All my questions were solved in a simple and straightforward way.
Response from KartraNov 19, 2024
Thank you for your feedback! We're so glad we could help and provide clear answers. If you have any more questions, feel free to reach out!
James
Not the easiest to use. And for some reason I have been locked out of my account despite my computer saving the password. I have yet to receive my password reset link after two attempts at getting it.
Response from KartraNov 4, 2024
Thank you for sharing your experience, and we apologize for the inconvenience! Please check your spam/junk folder for the reset email, as sometimes it may land there. If the issue persists, please reach out to our support team directly by emailing [email protected], and we’ll ensure you get quick access to your account.
Tony M.
If Kartra weren’t so buggy and their support weren’t so slow and unhelpful, it could potentially be a good product. However, their primary focus seems to be taking your money for a product that doesn’t work as advertised. (Avoid paying for an annual subscription!) I encountered issues with their order pages not processing correctly on a book funnel over a year ago. Despite my repeated requests, they couldn’t fix the problem and kept instructing me to clear my cache as a solution. After spending six months building the funnel and membership site, all my hard work was wasted, as I couldn’t run ads to start my business. Fast forward a year, and I tried to get the funnel working again. Unfortunately, I encountered the same issues when testing the pages. This time, Kartra admitted there was a technical fault and assured me they’d fix it—but nothing happened. In fact, the issue worsened, with the two-step order form no longer working on top of the original problem. Despite two weeks of back-and-forth, they offered no real assistance in troubleshooting the issue. When I expressed my frustration and asked for help, their response was to tell me, once again, to clear my cache, which did nothing. THEN, SHOCKINGLY, THEY DELETED ALL OF MY SUPPORT TICKETS IN THE SUPPORT PORTAL, ERASING ANY EVIDENCE OF MY COMPLAINTS AND THEIR RESPONSES. THIS IS HOW KARTRA “SUPPORTS” ITS USERS: THEY CHARGE A COSTLY ANNUAL SUBSCRIPTION FOR FAULTY SOFTWARE, FAIL TO RESOLVE TECHNICAL ISSUES, AND THEN ERASE EVIDENCE OF THEIR LACK OF SUPPORT. I would strongly recommend considering other software that works as advertised and has a support team that actually assists users. Otherwise, you’re risking your time, money, and business. Just responding to your message below. I have reached out over 10 time on the matter. Zero help to solve the matter. Just generic reply like yours. I feel like a totally ripped off and unvalued customer.
Response from KartraNov 4, 2024
Thank you for taking the time to share your thoughts. We're sorry to hear about your challenges with Kartra. Your input serves as a driving force that enables us to consistently improve our platform. Ensuring our customers' satisfaction is our top priority, which is why we genuinely pay attention, value, and act upon your feedback. To clarify, we haven’t erased any support tickets. We recently upgraded to a new support system to improve service quality, and all past tickets should be accessible. Please feel free to reach out to us directly, and we’ll gladly help locate any previous tickets to provide continuity.
Tina
I like the all-in-one system of quizzes, questionaires, landing pages, funnels, and CRM. It works seemlessly. Customer service is fast and helpful when needed.
Response from KartraOct 24, 2024
Thank you for your kind words! We're thrilled to hear that you're enjoying the all-in-one features and finding everything seamless. It's great to know our customer service has been fast and helpful when you needed it. We appreciate your support!
Max
DID NOT ALGN WITH OUR MARKETING STRATEGY. NO LEAD GENERATION OF ANY VALUE.
Response from KartraOct 14, 2024
Thank you for your feedback! We’re sorry to hear that Kartra didn’t fully align with your marketing strategy. Kartra offers a wide variety of lead generation tools, such as opt-in forms, landing pages, webinars, surveys, quizzes, evergreen masterclasses, free learning libraries, virtual events, discount codes, product trial offers, discovery calls and much more! These can all be customized to attract and nurture valuable leads. If you’d like help optimizing any of these tools for your strategy, we’d be happy to assist!