KartraReviews of kartra.com

current plan was $100 a month approximately, there was a problem with billing and when i sorted it, (new card number) I am told that it is now $247 a month, I have explained but they are not interested, so due to the lack of loyalty (i.e. I had Kartra was before covid) I will simply just loose all my work and restart with another competitor, lack of loyalty goes both ways.

The platform is good to use in the back and front end. What I do like most is that Karta is an all in one platform that has the functions of several.

I love this platform. It has built in templates to get you started. There is live training available. It's my all in one platform.

Best Marketing Platform ever

I really love the platform and all the features it provides however I will share 2 elements I’m a bit disappointed as a long term customer - 1 the customer service use to be more reactive with the chat. Now we can’t access a person if we have a problem and the time to get an answer back from a ticket is very long - 2 I’ve been offered offered the pro plan with the old starter plan price but can’t change the annual payment for a monthly one. Although I’m happy to be a long term client with this advantage it feels like I’m stuck with no option for my payments method

The drag and drop builder is slow and painful to use. Having to click "apply changes" to every single change is incredibly frustrating. Drag and drop is very temperamental, sometimes working, sometimes not. Having to click "View Preview", to then wait for a preview to generate, and then having to click "Open Preview" when ready - WHAT'S THE POINT? JUST OPEN. I have clients that use many different systems, this one is by far the worst and takes me significantly more time due to stupid UI interfaces that Kartra's dev team have botched together. Stick with WordPress... CRMs should be just that, a CRM, not pretending to be a website builder to lure in unsuspecting and unknowledgeable customers.

I chose Kartra because I wanted an all-in-one platform for my business (website, CRM, scheduler, store, funnel builder, etc.) and an option to offer to my clients so I could easily manage multiple business platforms from a central location (agency). I've been so impressed with three factors I was not expecting...service/support, training options and development/enhancement feedback. The team at Kartra ACTUALLY cares about our experience, ideas and issues with their program...and they ACTUALLY listen and do their best to ensure what we share is addressed...if not implemented. This creates a feeling of ownership and teamwork beyond any non-proprietary program I've ever used. I'm proud to recommend Kartra to my clients and excited for what is to come with new developments and enhancements.

The client service is friendly and engaged. The program is a bit difficult to understand at first, but there are videos about everything and once you know how it' great that there are so many options and integrations