KartraReviews of kartra.com

Very good product for me and

Initially I thought Kartra was promising at first to help grow my brand, but discovered quickly that you are bound to the platform and very costly in the long run. What happens after investing months of work building and using Kartra’s features if you were to ever leave? The answer. You lose all your work and investments, which is extremely restrictive and trapping to express it kindly. It lacks freedom to transition. If I create forms for my sites, I should be able to retain ownership of those forms I create and not lose access to them if I ever decide to leave or freeze the platform. There are plenty of other all-in-one platforms that offer better customer service, features and feature flexibility with fewer limitations, all at a MUCH lower investment.

It's ALMOST a great platform. First, I've been using it for a long time to make a 6-figure passive income, but each step is challenging. Genesis Digital, the creators of this, are unresponsive to issues, or at least unresponsive in helpful ways. The user interface (UI) and user experience (UX) are inconsistent, and it's very glitchy. The same drag and drop features in the page design should be universal to email and other parts. It's like they designed each component, and functionally designed each component, separately with different ideas. DUMB DUMB DUMB!!! I used to be in UI and UX, and the NUMBER ONE RULE is to make things CONSISTENT! Their customer service is terrible, with limited hours of midnight to 4am and noon to 4pm PST. And it takes at least a day to respond to tickets, which means it's several days until an issue is resolved— IF it gets resolved. I've been complaining about the same issues for a couple of years AND NOTHING HAS BEEN DONE, EVER to fix them. I've belonged to this platform for a long time because of the sheer amount of work I put into building my Membership site, and to recreate it on another platform is almost prohibitively time-consuming, but I'm going to have to do it. This platform is frustrating, it's not optimized for mobile or tablets, even though I've been suggesting that for the last 3 years, and the customer service, as I've said, really sucks. I'm going to try Kajabi, which I hear is amazing and has incredible support.

Kartra has made such a difference for me. It provides me with all the tools I need to serve my clients and audience with beautiful courses and products!

I love the potential, but I’ve spent thousands of dollars and have not recouped it using this platform yet. It was not intuitive and so many things depended on something else. The new work up is really more of the same. Those who work in it regularly and the logic that someone thought would be resolved by the new format is Not intuitive for someone who literally just figured out how to use the old one. Frustrating. I appreciate all the trainings that are provided, but a site map that I could search and work flows written in lists would be helpful so that all the “first” things that must be done before I can do the sequence or uploading everything or even the nomenclature best practices would make this platform better. and giving ready made templates are not truly helpful as you still have to know the order of things. I will stay on the platform until I make my money back. Ive gotten better, but still not able to fully use the tool. I've been here for years. I appreciate the support. The techs are amazing. but the time it takes to get my questions answered and implemented is too long, still. Finally, i do not understand why you cannot make a CRM function.

They have changed price on me multiple times. They don’t have zoom tech support. It takes a long time to get tech answers solved.

Everything runs smooth with Kartra and I have incredible support with Danielle Doucette

I haven't even tapped into all of Kartra!s features but so far it has been easy to figure out and they have helpful live classes as well as a great customer support team!