KaninecareReviews of kaninecare.com

Response from KaninecareJun 2, 2021

Hello Buddy, I'm sorry for the inconvenience. I tried looking for your order number to check using your name but I cannot find anything. Could you please email us at [email protected] with your order number, please? Again, we apologize for the experience. We can send you a replacement order or give you a FULL refund. Looking forward to your email. Best, Kaninecare

Response from KaninecareMay 31, 2021

Hello Francis, I'm sorry to hear that. I am not able to find the order in your name. Please contact our friendly team of support at [email protected] for assistance and to check your package's status, and please include your order number in your email. We seek to provide a great customer experience and this is not something that is taken lightly. If you do not receive your order within the timeframe, we'll gladly give you a FULL refund. Best, Kaninecare

Response from KaninecareMay 27, 2021

We are absolutely happy you had a great experience with Kaninecare. We really hope to be seeing you guys very soon! Thank you!

Response from KaninecareMay 27, 2021

Hello Brendy, Thank you for bringing this matter to our attention. We're very sorry to hear your experience was not a positive one. Kaninecare takes pride in providing great experiences to each of our pets and pet-parents and would appreciate it if you could allow us to make it right. If you recently purchase, please allow 1 to 3 days for the shipping and 7-20 business days for delivery. Due to Covid19, we need to take extra security and precautions to extend all our employees' safeness and make sure all items being pack are appropriately sanitized. If you want to know the status of your package, please give us a call at 1-213-418-7818 or email us at [email protected] to discuss this matter further; we'll greatly appreciate it. Best, Kaninecare

Response from KaninecareMay 27, 2021

Hello Leanne, Thank you for taking the time to share your experience. We're so happy to hear we exceeded all expectations!

Response from KaninecareMay 24, 2021

Thank you for taking the time to review and sharing your experience with us. We, at Kaninecare wish you the very best and thank you for being part of the Kaninecare Family.

Response from KaninecareMay 24, 2021

Thank you so much for your review. If you have any questions or inquiries, please feel free to send us an email via our contact form or through [email protected] Cheers, Kaninecare

Response from KaninecareMay 20, 2021

Hello Julie, I'm sorry for the inconvenience and delay. I invite you to send us an email at [email protected] to check the status of your order. If you recently placed your order, please give some time for the courier company to update the information. Again, we'll wait for your email and we'll help you as soon as we can. Regards, Kaninecare