Kanguro InsuranceKanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7. We offer comprehensive customizable petcoverages starting with an accident and illness plan & wellness for your cat or dog. Kanguro also stands by your side providing Renters Insurance. Rest easy with Kanguro safeguarding your personal belongings and assisting with liability expenses should unfortunate events occur.
Kanguro Insurance (kanguroseguro.com) has 465 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
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Showing 389 reviews with 5 stars · Clear filters
Gabriel H.
Dani was excellent,he assisted me with all my needs.
Response from Kanguro InsuranceJul 1, 2026
Hi Gabriel! Thank you for your review. We're glad Dani was able to assist you and meet your needs. We've shared your kind words with him. Thanks for choosing us! – The Kanguro Insurance Team🦘
ANGELIZ S.
Excellent service! David is an excellent customer service representative. He explained to me all the questions I asked him very nicely and professionally. Looking forward to my first claim to be resembulse. Thank you..
Response from Kanguro InsuranceJul 1, 2026
Hi Angeliz! Thank you for your review. We're delighted to hear that David provided clear and professional support and answered all your questions. We've shared your kind words with him, and our team is always here to support you throughout your entire Kanguro journey, helping protect what matters most. – The Kanguro Insurance Team 🦘
Daniella Z.
Excelente servicio
Response from Kanguro InsuranceJul 1, 2026
¡Hola Daniella! Gracias por tu reseña. Nos encanta saber que tuviste una excelente experiencia con nosotros. Gracias por confiar en Kanguro; aquí estaremos siempre para acompañarte y ayudarte en lo que necesites. 🦘 – The Kanguro Insurance Team
HOLLY T.
I asked a question about my claim and Jules was able to pull up my claim and give me a quick, clear explanation. He also answered a question I had regarding how the AI worked.
Response from Kanguro InsuranceJul 1, 2026
Hi Holly! Thank you for sharing your experience. We're glad Jules was able to provide a quick, clear explanation about your claim and answer your questions. We've shared your kind words with him, and our team is always here whenever you need support. – The Kanguro Insurance Team 🦘
Marisol Adriana Fernandez L.
Me resolvieron mi problema rápidamente
Response from Kanguro InsuranceJun 25, 2026
¡Muchas gracias por tu reseña, Marisol! 🧡 Nos alegra saber que pudimos resolver tu problema rápidamente y que nuestro equipo te brindó una atención amable. Comentarios como el tuyo nos motivan a seguir ofreciendo el mejor servicio posible. Gracias por confiar en Kanguro Insurance. ¡Aquí estaremos siempre que nos necesites! — The Kanguro Insurance Team 🦘
Todd Swallows J.
When I say that you get to talk with a real person I just don't mean someone who speaks good English and or Spanish I mean somebody who really genuinely cares. I've called in a few times now with questions and concerns and every single time I've had a very short one to two minute wait with just a few buttons to press to know what department I need to speak to and all three times they've gotten on a personal level with me and my animal and my understanding of what they offer and they don't offer just insurance for your pets and your home but they also offer genuine compassion at the end of every phone call I had a smile on my face I was no longer concerned with my worries they were very informative they weren't pushy here at this company they care. If I could leave two five-star reviews I would I would leave a five-star review with every experience you genuinely got this one right no automated voice no work around no being sent back and forth I thought their messaging service was automated nope those are real people messaging you they do offer an AI system but why do that when you could just pick up the phone and have a great experience every time
Response from Kanguro InsuranceJun 25, 2026
Wow, Todd, thank you so much for taking the time to share this. 🧡 Knowing that you felt genuinely cared for means everything to us because that's exactly the kind of support we want every member to experience. We believe insurance should feel personal, simple, and human. Thank you for recognizing our team and the compassion they bring to every conversation. Our goal is to make every interaction feel supportive, reassuring, and focused on what matters most. Your words truly made our day, and we'll be sure to share them with the entire team. Thank you for trusting Kanguro Insurance. We're always here whenever you need us. — The Kanguro Insurance Team 🦘
Marcela
Excelente atención y claridad
Response from Kanguro InsuranceJun 23, 2026
Hola Marcela! Gracias por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que recibiste una excelente atención y que nuestro equipo pudo brindarte la claridad que necesitabas. En Kanguro Insurance trabajamos para hacer que el proceso sea simple, transparente y fácil de entender en cada paso. ¡Gracias por confiar en nosotros! 🐾🏠 — The Kanguro Insurance Team
Angyris V.
Excelente servicio de Kanguro 100% recomendado, la atención de David fue 10/10
Response from Kanguro InsuranceJun 23, 2026
Gracias por tu recomendación, Angyris! Nos encanta saber que tu experiencia fue tan positiva y que nuestro equipo pudo brindarte la atención que esperabas. Comentarios como el tuyo nos motivan a seguir haciendo que el seguro sea más simple, accesible y humano. ¡Le compartiremos tu reconocimiento al equipo! — The Kanguro Insurance Team