Kanguro InsuranceKanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7. We offer comprehensive customizable petcoverages starting with an accident and illness plan & wellness for your cat or dog. Kanguro also stands by your side providing Renters Insurance. Rest easy with Kanguro safeguarding your personal belongings and assisting with liability expenses should unfortunate events occur.
Kanguro Insurance (kanguroseguro.com) has 465 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
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Insurance · Jacksonville, Florida
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Insurance · MIAMI, Florida
Excellent
Showing 389 reviews with 5 stars · Clear filters
Chanel H.
Very informative and a delight to speak with!
Response from Kanguro InsuranceMar 12, 2026
Thank you for your kind words! We’re so glad you had a pleasant and informative experience with our team. That’s exactly the kind of support we aim to provide. - The Kanguro Team 🦘
Tai T.
I never write reviews but I had such a wonderful customer service experience that I had to take a few minutes to mention that Luis was excellent and made everything so easy and smooth for me. It was so refreshing to speak to someone and get an immediate action and resolution to my problem. I am very impressed with this company and Luis. Thank You!
Response from Kanguro InsuranceMar 12, 2026
Thank you so much for taking the time to share this! We’re thrilled to hear that Luis made your experience smooth and easy. Providing fast, human support is something we truly care about, and we’ll be sure to share your kind words with him. Thank you for trusting Kanguro to protect what matters most to you. 🐾 - The Kanguro Team 🦘
Veronica Quesada M.
Excellent insurance, it covers so many things that no other insurance does, the service is exceptional. I have had many situations with my dog over the past two years and Kanguro has helped me with everything and covered everything, with all the specialists and treatments. I am more than grateful. God bless you and may you always prosper.
Response from Kanguro InsuranceFeb 26, 2026
Thank you so much for your heartfelt words. It truly means a lot to know Kanguro has been there for you and your dog when it mattered most. Providing reliable coverage and caring support is exactly why we do what we do. We’re grateful to have you as part of the Kanguro family and wish you and your pup continued health and happiness 🧡🐾 — The Kanguro Team🦘
Lynette
Customer service was excellent. The representative stayed online while I logged in both through the Internet and the app to ensure my account was set up correctly. He reviewed the different plans so that I could make an educated decision.
Response from Kanguro InsuranceFeb 26, 2026
Thank you for your kind words! We’re happy to hear our team could support you every step of the way and make sure everything was set up smoothly. Helping you understand your options and feel confident in your decision is exactly what we aim for at Kanguro. Welcome to the Kanguro family 🧡🐾 — The Kanguro Team🦘
Pam
Jules was very helpful and explained everything with ease. Was prompt and friendly
Response from Kanguro InsuranceFeb 25, 2026
Thank you for your feedback and for trusting Kanguro 🧡 We’re happy to hear Jules was helpful, friendly, and made everything easy to understand. We’ll be sure to share your kind words with the team. If you ever need anything, we’re here to help. — The Kanguro Team🦘
Jedisa
Fue una experiencia excelente atención rápida y confiable, muchas gracias Kanguro
Response from Kanguro InsuranceFeb 25, 2026
Thank you for your kind words and for trusting Kanguro 🧡 We’re glad you had a fast and reliable experience. That’s exactly what we aim for. If you ever need anything, we’re here to help! — The Kanguro Team🦘
Yami
Este seguro es maravilloso, aparte q cuenta con soporte 24h es muy eficiente,
Response from Kanguro InsuranceFeb 23, 2026
¡Muchas gracias por tu reseña! Nos alegra saber que recibiste tu reembolso rápido y que nuestro soporte te ha funcionado bien. Trabajamos para que todo sea simple, digital y con atención humana cuando la necesitas 🧡 — El equipo de Kanguro🦘
Mayank J.
Maria was really good. She answered my all questions and help me a lot. Very professional! Thanks
Response from Kanguro InsuranceFeb 23, 2026
Thank you for your review! We’re so glad Maria was able to help and answer all your questions. We’ll be sure to share your kind words with her. Our team is always here if you need anything 🧡 — The Kanguro Team🦘