KandcoReviews of kandco.com

All round shopping experience was excellent from,choice to products, customer service and price.

Order deliveries are really fast and whenever i've sent anything back it's shown on my account really quickly. I've not had to deal with customer services etc so i can't comment on that. I pay my bill online monthly and have never had a problem. The quality of the goods is really good and i find you get what you pay for. Some things are a little 'pricey' but on the whole i find K&CO really good.

A great way to shop as no major up-front costs and some good prices but if something goes wrong or you have a query be prepared for an abject lack of any customer service. Customer Service agents have little or no link with each other so any query can result in having to repeat "your story" several times. Knowledge of such things such as "Sale of Goods Act" or "Not fit for purpose" is zero and they ALL lack a real understanding of their companies Terms and Conditions. If you want to shop and can accept incompetence of any after sales service then you'll be fine! I'm still waiting for a product refund some 3 months after it was returned and so far no one at Customer Service knows about the return!! Square pegs in round holes readily springs to mind

Love k & co , never had any problems with returns or payments..responces to queries are promt and they dont charge outrageously if you choose to spread the cost long term. Theres a choice for everyone. 5 STARS

As a new customer I was very disappointed in how I was treat, it would have been nice if my query had been handled better. I won't being using this service again and I recommend that you opt for a new courier who represents the service level you were hoping to provide.

i must say your goods have excelled themselves this year specially the clothes the service is next to none so i thank you all shop at kandco you will not go far wrong patricia oslear 74 years young and modern taste well donr

Why bother going to a store when you can purchase almost everything from this one catalogue. Excellent service from all aspects even to the delivery person who always arrives on time and is very pleasent.

Excellent service, friendly staff, great catalogue. Had a small problem last week, did it all on line and was sorted straight away (well done)!!! :-)