The Official Empire Stores Site, Featuring the Latest Fashion, Homeware and Electricals with Free Delivery and Free Returns
Kandco (kandco.com) has 707 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Eileen
I have never been let down by K&Co. When I have ordered something that was not available at that time they have given me good alternatives. When I have had to contact them they have been both courteous and helpful. Would I recommend this Company - you bet I would.
Smiffy
I would recommend Kandco as I feel they are ahead of any competitors They are easy to use Speedy at delivery Amazing with returns Customer Service is faultless Please give them a try with one order, I promise you that you will not look back
Rosemarie H.
Service was terrible lied to on the phone by various operators, delivery service was disgusting my product arrived late and damaged. No help when complaining cost me money in phone calls to yourself was told to send an email. Have done that and not had the courtsey to even reply. Regretting coming back to you and as soon as i've paid for my goods will not be using you again or recommending you to anyone.
Lynne
Started to use Kandco again. Haven't had any problems so far. Some things a little bit expensive so tend to look for things on offer. Good free delivery on most things.
Elizabeth G.
I ordered 4 items on a Monday and received them all on the Tuesday - this was just before the Christmas Period.
Annette D.
A code i was sent through the post wouldn't work online. I then rang so that they could apply it to my account manually. They wanted proof i had been sent the code. I scanned and emailed it to them. They said that wasn't good enough, i had to post it back to them. Dont like being accused of lying. Posted it to them with letter of complaint- had no reply. Have since received another code through the post that wont work.
Sonia P.
Excellent service and products. Wonderful price. Brought to your door within a day of the order being placed.
Daniel H.
I ordered a pair of shoes which I required for an interview. K&Co tried to send the shoes to the wrong address. K&Co could not explain how the error happened. I never received the item but regardless K&Co tried to charge me for the item even though I never signed for the item in clear breach of their own contract. I have spent over two and a half hours calling there contact the call centre. I was promised a managerial call back which K&Co failed to provide. I have written a complaint to their head office which is apparently being investigated, although I am very apprehensive that this will ever be investigated. I will never make another purchase through K&Co and I would strongly discourage anyone else from doing the same thing.
