KandcoReviews of kandco.com

The stock is huge. There is lots of reviews that seem accurate to help you select the right model/item. There is a chance to earn commission as well! I work so the chance to pick up ones order from a venue of ones choice is brilliant. I have used Kay&co for many years and recommend it to everyone.

happy with the service in general, how ever very un happy at your commision ( or lack of it ) as everything is allways changing in price so you cant get any commision, and im told " oh thats in the sale or its been reduced " so you dont get any commision, well i think its a cop out on behalf of kay & co, as prices are allways raised and lowerd so you dont ever get it, rant over.

Nice to speak to feel welcome by staff polite friendly they ask how are you a Pleasure to speak to when I ring up

Fast free delivery which is always a bonus loved by every shopper. Great product just as described. Very happy with purchase.

Never ever again will I buy anything from K and Co. We bought a King Size bed for £1000 and have had nothing but trouble with it. The mattress that were provided were absolutely rubbish and you could feel the springs after two weeks! The slats and the plastic attachments are the shoddiest things I have ever laid eyes on. The company agreed to send someone out to fix the bed but refused him new plastic attachments!! And NOW the legs have broken in the middle! Needless to say we had to buy a new mattress. Total shamble of a company and far to expensive for what it's worth!!! 0 out of 10 for recommendation.

I have been a loyal customer to KandCo for many years. Sadly I feel very disappointed and upset that I cannot get a satisfactory reply from Customer Services and reassurance that the problem with the warehouse that dispatches the goods has been resolved. I just get told "Please re-order". The same 'wrong item' gets sent again and again. Very poor. When I have cleared my payment on my account, I will no longer shop with KandCo.

Ordered 2 sofas and a chair ( all matching on same order), after 4 weeks got a call to arrange delivery. Was told that they could only arrange delivery of sofas, someone would ring me later to arrange delivery of chair ( they were all ready for dispatch) so to tell them i had already arranged a delivery date so they could add the chair to it! Got a call the next day to arrange chairs delivery and was told no, that had to come separately unless i paid £10 and then it could all come together. Disgusted i refused and emailed k&co to let them know how disappointed i was, they emailed me back to apologise and arrange for the chair to come with the sofas. Checked my account online and they had charged me £10, even though i had specifically told them that was not what i wanted. After lots of emails back and forth (all had different foreign names and very poor English) i finally got them to deduct the £10. Received confirmation email and text msg day before to confirm delivery time and that all my items were coming together. Gets a call the next day to tell me my "chair" is on its way. Received 1 chair, no sofas but delivery guys told me it could be on another van as it had been added later. Gets a call to tell me my sofas are NOT coming as they have both been damaged at the warehouse but they will express order my replacements?? I take the packaging off the chair and hey ho, its the WRONG chair!! At this point, fuming as i have booked a day off work! Emailed K&co, no reply, 6 hrs later emailed them again, no reply! Finally that night after my 3rd unanswered email i rang them, i was on hold for ages and passed around departments (46 mins from a mobile to an 0844, thats gonna hurt).. They tell me i will have to go through the whole order process again but as i have already received a chair the order will exceed my credit limit!! Now feeling slightly hysterical, i get them to agree to reorder everything but have to book another day off work for them to collect the chair and another for the re-delivery??? I now have to wait another 4 weeks with no furniture, sitting on the floor and the customer service team could not be less helpful! Avoid at all costs!! I will never use them again after this and am terrified that my new order will be a disaster too!! * my new order is supposed to come tomorrow, another day booked off work, tracking has said "despatched from supplier" since 6 days ago but no one can tell me where my order is, or indeed when i will receive it... It is my partners birthday on saturday and looking like we will have to cancel the party as we can't expect people to sit on the floor... I am now past angry, i am really really upset...

Been shopping with k&Co for years ( about 20 maybe more) spent thousands. Built up cash back to pay for hoover i had on a buy now pay later then noticed on December statement that it was about to run out so quickly phoned them to use it to pay of some of hoover. It never used to have a time limited if you have earned cash back it should be yours no matter when you use it.decided to pay of all my account didn't want to have to pay interest they put on hoover around £200.00 on a 189.00 hoover for buy now pay later. was told i owed £106.50 so i payed £107.00 at the post office thought i cleared account until yesterday got statement saying i owe £2002. apparently because post office charge £1.00 fee i was 50p short. thought after being loyal customer they could of let me know by phone or text instead of sending statement + postage must of cost more then the 50p. won't use them again bet i get offers sent for discounts now account is clear but they couldn't let me of of 50p.