KandcoReviews of kandco.com

I have been using the catalogues' for 40 years as an agent and customer and have to say have seen the quality of products go down and they say you get 14 days approval before you buy but you don't order item October 17 received statement 30 October and have to make 4 weeks payment hows that work also customer accounts closed because they had zero balance told had 2 months before it would be closed but soon as received letter phoned to order but told already closed and now even accounts that are still running they can not order fed up with having to phone to sort out problems with there account as well lets see what happens with the order i have put in on Friday for a customer

Happy with service

Good quality products and fast delivery service.recommend to anyone

I highly reccomend Kandco as they have a big variety of great products and you can pay for them in a way that is affordable, and whenever iv had a problem someone has always got back to me within a few hours and always helps me to resolve any problem, and there hasnt been a problem they havent solved for me :)

Super fast arrival of goods-2 days after placing the order. Two days before the due date. Great, The dresses are amazing and fit beautifully. They are long enough too for my 5' 10". I ordered a size 10 and they are perfect. Great. Wonderful colours too.

Having ordered a coat which was due for delivery a couple of days later I was upset to find it didn't arrive. I contacted customer services who passed on my complaint to an "expert" who informed me a further few days later that my order would be with me by the 24 Oct. 24th came and went and still no coat. I contacted customer services again who simply told me "its been lost in transit I've cancelled your order, if you want it reorder again". For something which is clearly not my fault this level of response is unacceptable. No form of compensation offered (like a discount on a future order by way of apology) and to tell me to order again rather than customer services doing it for me and making sure my item got to me I find totally disgraceful. With this service I shall be telling everyone I know not to shop with Kays&Co!!!!!

Having used KandCo for many years, right from when it was Great Universal, I've always been really happy with them. As such when we needed a new computer I turned to them and ordered a 21.5" iMac, due to arrive around 7 days after the order was placed (fine with me). Delivery due date came and went, when it was 3 days late I contacted them, was told to wait another 7 days. Waited, nothing still so contacted again, to be told to wait another 14 days... At which stage I cancelled the order as I needed the new computer a lot sooner than this and had to go elsewhere :-(

Love kandco as I can order as many things I want try them on in the comfort of my own home and if don't suit or fit return without any problems!