KamateraReviews of kamatera.com

used them for couple of years - stable

There was an error on my part, and the Kamatera team provided unwavering support until the issue was resolved. I’d especially like to thank Oren Einstein for his hard work and patience. They’re a company I can trust implicitly for my ongoing projects.

I had a very positive experience with this company. Getting my servers set up was a little confusing at first, but once the team reached out to me directly, everything fell into place. Their support was smooth, clear, and everything went according to plan. Since then, the service has been great, and I’ve been pleased with how everything has performed. I definitely plan on using them again for future projects. Highly recommended!

I have been a paying Kamatera customer with a live VPS server (New York). I requested a reverse DNS (PTR) record for my IP to support outgoing mail — a standard hosting feature. After three rounds of back-and-forth, my request was denied each time with the same vague response: that my website "does not appear to be a real, fully functional website." No specific criterion was ever cited, despite me asking directly each time. My site has SSL, live DNS, pricing pages, an SLA, About and Contact pages, and a Privacy Policy — it meets every requirement on their own published checklist. I have now escalated to account management. I will update this review if the issue is resolved professionally. Update 08/03/2026: A Kamatera manager called me personally after this review was posted. While I appreciated the outreach, no apology was offered and the "not a real website" reasoning was still maintained without any specific criterion being cited. By that point I had already terminated my server. I have since moved to another provider where reverse DNS is self-service and requires no approval process. I wish Kamatera well but cannot recommend them for small independent operators who need straightforward infrastructure features without bureaucratic friction.

best until now, fast friendly, infra a bomb, support fast etc. strongly suggest it. Clean Ip's alo

Great people to work with, very good response. Nice portal for servers. Would recommend to all.

We've been happily using Kamatera for about a year and a half. The setup and migration was simple and right-sized. They did not oversell us, which we appreciate. They are not patronizing, and have always been professional, helpful, knowledgeable, and quick to respond to us. I deal with a lot of service providers, and they are at the top of my Fovorites list. I recommend Kamatera to all.

Critical infrastructure failure with zero support response – completely unacceptable for a VPS provider What went wrong this time? How can this company improve? (main body text – paste this into the big box): I recently experienced a complete loss of access to my VPS server, which made the service entirely unusable. SSH connections failed entirely, the remote console (KVM/VNC) in the control panel was inaccessible, yet the dashboard continued to display the server status as "ready" with no issues flagged. This is a serious monitoring and hypervisor-level problem on Kamatera's side, as the instance was clearly not operational. Despite multiple attempts to reach support [if you submitted tickets: via tickets/emails over X days/hours], there was absolutely no communication, acknowledgment, or resolution. No proactive alerts, no follow-up, and no escalation – total silence during a full outage. This level of unresponsiveness is unacceptable for any production or even hobby use, especially from a provider advertising 24/7 support and high reliability. The lack of out-of-band access that actually works independently (when SSH fails) and the false "green" status misled me into thinking the problem was on my end initially, wasting significant time troubleshooting locally.