Kallati JewelryReviews of kallati.com

Kallati use the company Harding+ to retail their jewellery on cruse lines. Family member paid over £800 for an eternity ring. The wrong ring has been sent twice,they don’t even seem to know the difference between white and yellow gold. Customer service is appalling and virtually non existent.The ring was ordered and paid for in May, today they sent the wrong ring AGAIN😡

I purchased a ring whilst on a cruise and am yet still to receive this . Customer service is so poor yet they have my money but I don't have my ring how can this be rig

The stack ring i received was very sharp where the stones were. Uncomfortable to wear

They did not send what I ordered. Now I have to send it back and wait again for the correct item

I purchased a ring on P&O ship, Iona, in the first week in May. Other than the sheer amount of pressure applied (I had THREE staff members trying to tell me I should buy two rings from them), when I chose one which would need to be ordered in my size, they don't tell you that ordering your size is counted as 'custom' and therefore no returns or order cancellations allowed. The ring took weeks to arrive, with little to no communication in the meantime. It has arrived (17th July) and is the wrong size. I contacted them immediately, and followed up again 23rd July and have had no response at all from them to acknowledge this. An absolute rip off with rubbish customer service. I would not recommend.

I purchased a special order ring on the P&O cruise ship. It arrived last Monday and it is the incorrect ring, nothing like what I ordered. I have emailed the special orders email address given on the dispatch note and used the contact form on the website, and I have had no response from either. It has been a week and a half with no response from the company and an incorrect order sent. Absolutely disgusting customer service and overall service from the company! How can you order a special order and a completely different ring arrive? Do not buy from this company!

I received my ring and three days later a diamond chip fell out. I immediately sent an email. Its been two weeks and i have not received any response other than an email to give a rating My order number is 2264. I received the ring on June 26

I would not even give 1 star for this jeweller. I bought ear rings for my daughter in royal caribbean ship and clearly mentioned to the sales person its for my toddler. They mentioned it a good product and hard to come off from ears. I bought the product on April 29th and my daughter wore it for 2 days. She lost 1 ear ring as it easily comes off without any effort. These products are expensive but doesn't meet basic safety.