Kaiber Superstudio Reviews | Read Customer Reviews of kaiber.ai

Kaiber Superstudio Reviews | Read Customer Reviews of kaiber.ai

Kaiber Superstudio reviews

165 approved reviews, newest moderated first

The C.
Nov 1, 2023
A $5 trial and you can't actually test it?? A joke!
7 Day trial for $5, but you don't actually get enough credits from this to be able to test the product. I emailed them and they said couldn't help. Ridiculous, there are so many other companies you can try!
Response from Kaiber SuperstudioDec 18, 2023
We appreciate you sharing your thoughts with us. We do have a calculate number of credits that come with the free trial for users to test our program. We will definitely look into the credit number we currently have with our free trial. If you have any other thoughts or suggestions please don't hesitate to let us know. Thank you
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Gar W.
Oct 21, 2023
SCAM ALERT
SCAM ALERT! The service itself is good, yet you can't unsubscribe it If you forget the password. The reset password function is not working. The suport account is not answering my multiple e-mails. The payment host (stripe.com) says it's not his problem. DO NOT TOUCH THIS PROGAM!
Response from Kaiber SuperstudioOct 26, 2023
I apologize for any issues you may have been experiencing. We would be more than happy to assist you immediately with this. Hopefully you could provide us with your information so we will reach out to you or email us again at [email protected]. We hope to hear from your soon
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Martin Z.
Oct 20, 2023
FREE 7 day trial but was charged $5
I subscribed for a FREE 7 day trial, only to find out the AI is useless to what i expected and then I found out that I was charged $5 with an invoice. I blocked them in my bank and also requested a refund. Will be contacting Stripe for support. This is unacceptable. I paid over Google Pay and the button was showing me $0. But once they got the credit card approved they charged $5 without my permission. The Kaiber support was very prompt and within an hour I got an email, that I was sent a refund and will get it back in 5-10 days. The transaction was in fact immediately canceled, so all good - I appreciate that, but shouldn't happen in first place.
Response from Kaiber SuperstudioOct 26, 2023
Thank you for leaving your feedback. We apologize for the error our billing system may have caused. I am glad to hear that you were immediately assisted. If there's anything else we can do for you please let us know.
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Carlos G.
Oct 18, 2023
POS charged me $5 for a trial...
POS charged me $5 for a trial...
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Jay
Oct 8, 2023
No credits given
Signed up or the service... paid $5 for 300 credits... I like the site and what it does... but the following month I was billed another $5 but no credits were given to my account. I eventually deleted the account as i was charged and not able to use it.
Response from Kaiber SuperstudioDec 18, 2023
We appreciate you for sharing your thoughts. Would you mind contacting us at [email protected]? We can definitely review what may have happened to your subscription credits and payment. We would be more than happy to assist you. Hope to hear from you soon
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James D.
Oct 5, 2023
Scammers please avoid
Scammers. Please avoid.
Response from Kaiber SuperstudioDec 18, 2023
We apologize for you experienced any issues with the AI program. Would you mind contacting us at [email protected]? We would be more than happy to look into this for you and investigate it immediately. Hope to hear from you soon
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AI T.
Sep 21, 2023
Be wary of the negative reviews.
Im reading a lot of negative reviews from people that ill be honest sound like complete morons. Ive been a Kaiber user since April and never had issues. Support team and discord admin have always been top notch and friendly. Always up for helping and have help me a ton in learning how to prompt and how to use the AI. For those moaning about refunds and subscriptions you are notified of this at the start. Its not Kaibers fault you have no organisation to remember. Throwing round the word fraudulant straight away alerts me to the fact they have no clue or didnt read what they signed up for. My company will continue to use Kaiber in all our projects and look forward to more updates
Response from Kaiber SuperstudioDec 18, 2023
Wow! Thank you so much for such a great review! You're amazing. We sincerely appreciate you sharing your thoughts with us
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JW
Sep 19, 2023
Fraudulent and misleading advertising
Fraudulent and misleading advertising. I signed up for their artists membership as they offered "8-minute video". However, only after they've taken your money do they inform you that you can only edit 5 minute videos. After a lengthy back and forth via email, when they admitted as much, they have refused to refund my money.
Response from Kaiber SuperstudioDec 15, 2023
We apologize for any inconvenience or confusion our advertising may have caused. We will definitely look into making our statements better. Our 8 min video creation will depend on the subscription you're on and the feature you're using. If you have any other questions please don't hesitate to contact us at [email protected]. Thank you!
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