K9CuisineReviews of k9cuisine.com

My first time ordering went smoothly and my dog food arrived in a timely manner!

Placed order on 12/26 and 2 weeks later it hadn't arrived. When it finally arrived - half of the order was missing! I called and was told it would be shipped out. It is now 1/8 and I still have not received the other half of the order. UPDATE: Order just arrived! And customer service was helpful. So I will modify this review to two stars... it still takes MUCH too long to receive a shipment from this company.

Order arrived quick, within 4 days, around the Holidays and was well packaged.

As described.

This was my first order and the shipping email stated most orders take 1-3 days. I am currently on day #7 since I placed my order and according to the tracking number it will still be another 2 days till I receive it. I’ve already gone out and bought the food elsewhere in the meantime. First and last order. Buyer beware.

Package came three days late, after my dog ran out of his food. He is allergic to other foods so this was a problem. I called your office when initially found out it was late and told it was the shipping company’s fault. When the food arrived the bag had torn a small amount but as I needed the food I kept it. Probably won’t use your company again.

Quick turnaround. Minimum order for free shipping is reasonable

Great customer service!!!