JustCall.ioReviews of justcall.io

We have used it for a year and it is the worst system we have used.

I had some issue regarding not receiving OTP. Upon report, it did not even take an hour for the issue to be resolved. Harshul was very efficient in determining the cause and providing timely resolution. Appreciated.

Updated Review: We used JustCall for over five years, primarily as a place to port our number so it wouldn’t incur long-distance charges and could be forwarded to my cell phone. We rarely used most of the platform’s features, which are quite a big, yet over that time, we paid well over $3,000 for the service. When we recently switched to a new carrier and ported our number, we contacted JustCall to cancel our account. At that time, there was a $50 credit remaining, which they initially refused to refund. After requesting a review of the situation, the company has since agreed to refund the $50, which I appreciate. That said, the initial refusal was disappointing after five years of loyalty and significant spend, and it left a poor final impression. While the issue was ultimately resolved, the experience highlighted a lack of goodwill on the way out. Because of this, I would recommend JustCall.io for the ease of the breadth of features they offer, but potential customers should carefully review cancellation and refund policies before signing up.

Harshul was incredibly helpful, knowledgeable and patient. He attentively listened and walked me through the entire workflow process, thanks again!

Great customer support

I tried JustCall for a brief time. My goal was to integrate with Zoho CRM. I could not get anyone to help me setup the service correctly to work with Zoho as I was promised so I quickly moved on to another service. The true irony is that OVER A YEAR after I discontinued the service I started receiving daily summaries of my phone conversations which of course show nothing as I'm not using the service. And there is NO WAY for me to stop these emails as there is no UNSUBSCRIBE LINK and I no longer have access to an account as I NEVER USED THEIR SERVICE.

Support team was on point, helped me with all my needs and canceling my account (switching over to a different dialer), and processed my refund in a timely matter. I'd invest my money again!

Thank You Harshul for getting my extension back up and running and taking my feedback seriously