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Jumpflex Trampolines Reviews | Read Customer Reviews of jumpflex.com

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Events & Entertainment
Children's Entertainment
Jumpflex Trampolines

Jumpflex TrampolinesReviews of jumpflex.com

4.7805 reviews
Children's Entertainment

Jumpflex Trampolines4.7

Reviews805 About Contact

Overall score

4.7 out of 5

Excellent

Average of 805 reviews

Distribution

5★88%
4★5%
3★2%
2★1%
1★4%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 305-7238
jumpflex.com
[email protected]

About Jumpflex Trampolines

Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!

Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: jumpflex.com
Website: jumpflex.com
Category: Children's Entertainment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 37% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Jumpflex Trampolines reviews

805 approved reviews, newest moderated first

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Jason B.
Oct 23, 2022
Very helpful sent out another set of…
Very helpful sent out another set of Bolts per the warranty Fast Shipping
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customer
Oct 22, 2022
Quality is not good
Straps for net rips off easy. Hooks on trampoline mat pull apart easy allowing the springs just to come unhooked. We have 8–9 that are completely messed up and they are actually ripping the trampoline mat itself.
Response from Jumpflex TrampolinesOct 24, 2022
Hi Brad, Thanks for taking the time to leave us a review. I am sorry to hear you are having issues with your trampoline. I have sent you a separate email as I would like to get this sorted for you as soon as possible. If you do come across and issues, please don't hesitate to get in touch.
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Melissa H.
Oct 20, 2022
Great customer service
Great customer service. Got back to me with in 24 hrs and helped me replace my frayed net. Very happy customer.
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Cynthia W.
Oct 19, 2022
We had to order three different parts…
We had to order three different parts of the trampoline. We received the padding that goes around trampoline . The net and the actual jumping part has yet to be delivered yet didn’t get a tracking number. Cindy webb for Rita peery
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RebeccaH
Oct 19, 2022
Super fast shipping
Super fast shipping. Easy to out together. Very nice quality!
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Wendy D.
Oct 18, 2022
Love it
Love it, this is the second one I have purchased for my grandchildren…..worth every penny….👍
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Natalie C.
Oct 17, 2022
Jumpflex sent us a replacement safety…
Jumpflex sent us a replacement safety net and outer spring cover free of charge because ours had ripped. They stand by their word!
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Wendy D.
Oct 17, 2022
Excellent customer service - replacement parts
We purchased our trampoline about a year and a half ago. When we moved, we had to disassemble and reassemble it at the new house, and almost all the Velcro top straps broke. I reached out to customer service and within days they had sent me 12 new ones (we only needed 8!) for free, no questions asked. Excellent and quick customer service!
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