Jumpcut is where the next generation of entrepreneurs will be developed. Our online courses help people with the skills they need to turn their passion into a successful business. Our team is approaching online learning in a completely new way: combining educational content with compelling stories, captivating cinematography, creative soundtracks, and much more. The result? A beautiful course that feels like a movie.
Jumpcut (jumpcut.com) has 66 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Colleges & Universities · Evansville, Oregon
Excellent
Colleges & Universities · West Palm Beach, Florida
Excellent
Colleges & Universities · Alpharetta, Georgia
Excellent
Colleges & Universities
Excellent
66 approved reviews, newest moderated first
Yulia P.
Excellent service and ability to address concerns, great response time and very friendly! I recommend to anyone! :)
Response from JumpcutOct 9, 2019
Hey there, Yulia, Thanks for leaving us a review! I'm happy that the team addressed your concerns in a timely manner and with a warm tone. We really want to provide an awesome customer experience to everyone emailing in. :) All the best!
thedudemaster 1.
great customer friendliness supportive and very useful
Response from JumpcutSep 28, 2019
Hey there! Thank you so much for the kind words! I'm glad to hear about your positive customer experience with Jumpcut! All the best!
Maryam H.
I love it! I love this program a lot! It helps so much in learning to make a YouTube channel, there were so many things I didn’t know before but because of Jumpcut, I was able to learn so much more! I really appreciate how much time, energy, and money Jumpcut spends to help us make a great YouTube channel, they never had to do this, but they did it anyway, they decided that these secrets should be shared, and I really appreciate that! I think their response time is fine, it might not fit with other people’s schedule, but you can’t blame them, they have a lot of emails sent to them and there’s really nothing they can do about it. I think they’re very kind too, because when I sent them my issue, a person named Sev replied, Sev wasn’t just like “oh sorry that happens to a lot of people too, I hope life works out for you” Sev actually took the time to think about my problem, explain it, tell me what’ll happen in the future, what I can currently do until that happens, what Sev wishes for me to do, and Sev even gave me a little cheat in case that still doesn’t work out for me, I thank Sev a lot. I think everything about this program is wonderful, the only problem that I have is, their videos are too long, I don’t have much time to read them because I need to do other things, I’m very sorry if this offends you, I promise with all my heart that I’m not trying to be rude, but I think it’s better to just get to the point, I think small details are great, but not with everything, I hope you guys can shorten your videos a bit more in the future and I REALLY hope I didn’t offend you in any way because if I did that would feel horrible with all the great things you’ve done for us, I wish Jumpcut the greatest of wishes, and I hope you guys are doing well!
Response from JumpcutSep 28, 2019
Hi Maryam, I'm pleased to hear about your positive experience with Jumpcut! Sev will be thrilled to hear about this! We're glad that you're learning so much from our videos. But we do understand that it may come off as lengthy for others. Don't worry though, I'll share this feedback with the team so we can improve our content going forward. :) Thank you for your time and support, Maryam! All the best!
Bridger H.
I thought it was very helpful and they do a very good job.
Response from JumpcutSep 24, 2019
Hey Bridger, thanks for the review! I'm glad that you had a pleasant experience with Jumpcut! I can't wait to see you as one of our students. :)
Zion P.
Extremely quick response. Very polite and concise. Much thanks to Freidrich for giving me all the answers and information I needed. Overall Im extremely satisfied with the customer service. Thanks again to those at Jumpcut!
Response from JumpcutSep 15, 2019
Hey Zion, thanks for leaving us a review here at Trustpilot. :) It is our goal to provide world-class customer service to everyone, so reading your feedback is such a treat for our eyes. That said, we'll let Friedrich know how much you appreciate his service. I'm sure he'll be happy about this for sure! Once again, thanks for your time and support! If you need further help, you know how to reach us! :)
Paul K.
I would like to comment on my dealings with Jump Cut – an online training company that has very down to earth procedures & outstanding course material. Due to an unforeseen personal development – I had a situation that required a creative solution – so I contacted their support team & was soon dealing with Geo. Geo & I conversed & we came to a mutually agreeable solution. My overall experience was very business-like – no beating around the bush – very quick response times – friendly & courteous –they certainly had a huge impact on my life at the time. Thanks guys. Regards
Response from JumpcutSep 15, 2019
That's incredible, Patrick! We're so happy to know that you had a pleasant experience with us or more precisely -- with Geo. He's truly one of our best agents! That said, we'd like to thank you for taking the time to leave us a review here, and we pray that your situation gets better soon. Hopefully, we'll see you again on the platform someday. All the best!
Avery
I was really happy with the Jumpcut support team. They provided easy access to customer support via email. The response time was impressive. I have never gotten a response so quick as the one from Jumpcut. They responded in less than 10 hours. Not only was the response quick, the person who I interacted with, Mr. Bheng, was also friendly and really helpful. He was able to answer all of my questions with clear cut information. I can tell he put a lot of effort and time into addressing my needs. Jumpcut truly did a remarkable job with great customer service. I hope to eventually join the platform.
Response from JumpcutSep 9, 2019
Hi Avery, thanks for dropping by and leaving us a great review! It is our goal to provide help as efficient as possible. That said, we take pride in all of our agents -- Bheng included. We'll make sure to let her know that you appreciate her service; she'll be pleased for sure. And yes, she's actually a female. :) P.S. We also have a live chat and phone support feature. If in the future you need help again, I suggest you try either of those. It'll be so much faster! All right. Cheers!
Damian
I had some access issues with some content. I got into a live chat session and the matter was resolved in minutes and with no fuss. A very pleasurable experience. Thanks Mij.
Response from JumpcutSep 8, 2019
That's incredible! Thanks for sharing your experience with us here, Damian. We're sorry to hear you encountered a glitch on our system though, but we're pleased that the issue has been resolved so quickly! We always strive to provide top-notch customer service. Seeing that you had a great experience with us is a good indicator that we're doing well. And we're really happy about that. :) Similarly, Mij is definitely one of our top agents. We'll make sure to let her know how much you appreciate her service. She'll be happy for sure! Once again, thanks for your time! Have fun learning, and we'll see you inside the platform. Cheers!