Kimberlee E.
The tech support on the app
The tech support on this app is awesome. They supplied me with several ways to troubleshoot the app. The feedback to respond back to me was super quick. I love it!

Free Identity Theft Insurance up to $1,000,000 in less than 30 seconds.
JUMBO (jumboprivacy.com) has 506 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing506 approved reviews, newest moderated first
Kimberlee E.
The tech support on this app is awesome. They supplied me with several ways to troubleshoot the app. The feedback to respond back to me was super quick. I love it!
JCH
These guys are the epitome of customer service. Hands down the best experience I’ve had in a very long time. Most customer service personnel don’t really care about our issues or problems, but these guys do and it shows. Absolutely the best.
Rovane D.
Great customer support. They were very helpful and solved my issue promptly!
Belle
I am very impressed!!!!! I accidentally bought the one year subscription, and wasn’t getting my hopes up on a refund. I submitted an email, and a few emails later, I got a full refund back. Not even an hour after either. And the staff was professional, quick, and nice. Didn’t have to sweat calling my bank or anything like that. Thanks so much!! Will definitely have to buy a subscription once I have more money, just because I know the staff is so caring.
Linda S.
I was very surprised to have such a quick response to a question and they made it very easy and are right there to assist you with any need or question . My Integrity rating for them 1-5 5 being great It's a 5 ! Thank you Jumbo
Benjamin W.
I downloaded jumbo and found it very useful. The team is great and support is excellent.
Nick
Team Jumbo are the best comms team in the world. Their communications are always helpful, heartfelt and honest. They work so hard on the app and are so quick to respond to even the smallest of communications, it puts every other company to shame. Good job team!
Jeff F.
Update: we got a refund but not the sales tax of about 10 dollars. Better then expected. And to be a little more fair, my wife has brain problems and she might have ordered something in error. I apologize for being so negative. We live in a fallen world and I have feet of clay just like you and everyone else. The company was responsive in getting our refund. We still don't know what the product was but life is too short to get bent out of shape like I often too. God bless everyone! Promised a refund as we have no idea why or what this was. Now we have a 140 overdraft. We are both on disabiity and that was our money to last the rest of the month. Below about 5 hours ago was the CEO's promise for a full refund and I asked if he could track down how this happened. He never answered. Hello! This is Pierre. I'm the CEO and Founder of Jumbo Privacy. I just wanted to thank you for the great rating you gave our team. We put a lot of effort into working with our customers and we are happy that you were able to speak with the team. We would love to show others that you were happy with us. Could you please share your kind review on our Trustpilot page? It would mean a lot to the team. If you’ve already done this, don’t worry about leaving a second review as the platform won’t allow it. If you already have, then thank you. Thank you again, and let us know if there is anything else we can assist with. How would you rate my reply? Great Okay Not Good -- PierreCEO and Founder
Response from JUMBOJul 27, 2021
Hey Jeff, I'm glad we could get this sorted out for you. If you need anything at all in the future, please let me know. You can reach me at [email protected]