JTVReviews of jtv.com

Great store with beautiful jewelry and nice service.

JTV has really nice jewelry at fair prices. The quality can vary pretty greatly for certain gemstones, but generally you can get a pretty good deal. Especially if you can use a coupon. I often look for pre-owned versions of items I like. They're discounted, yet 99% of the time they arrive in brand new condition. If I then use a coupon on top, I often feel like I've done pretty well. I generally try not to return anything, because from what I've read from tons of other customers, you get charged a pretty hefty return shipping fee. As in, higher than what they charged to begin with. I also can't give 5 stars because they have gone from offering free shipping for purchases over $49, to now only offering free shipping for orders over $99. And shipping went from $2.99 to $3.99, now $4.99 over the last year or so. Despite this, their packaging has gotten pretty chintzy. The latest is an ugly black box with their logo on it, with just an ugly chunk of foam inside instead of a nice storage pouch. Sent in a rough carboard envelope with no protection. I've received several items now with dented boxes because of this cheap packaging. I'm hoping they'll receive enough push-back from customers on the packaging that it improves.

Hi, I was trying to say I really like all my jewelry but please tell the hosts that they need their nails taken care of. The gal on tonight hasn't had hers filled and it is not a good look.

Overall, I highly recommend JTV. The channel has an enormous variety of many brands/styles. Love the Moissnite, Fabulite, Pearls and Warehouse liquidation shows (they go faster!). Basically love all the hosts, and although they are saleswomen/men, you identify and yes, trust them. I have been disappointed, and do return (return shipping on me). My overriding irritant is no explanation/irritant when JTV cancel an item after confirming your order multiple days later. An email pops in your box simply stating ORDER CANCELLED. No explanation! This, after a specific host constantly states "if you order right now, I promise you will get it." Very disappointing. Also, I wish they would offer 1/2 sizes. A lot of my returns are due to sizing being 'off'. A normal 8 wears like a 7. Going up to a 9 rarely helps. These two issues are my opinion/suggestion for JTV. Look forward to more purchasing.

I would have given 5 stars but I did have one negative experience with them that I won't go into as it was resolved. They have excellent jewelry at great prices. JTV also has a really great return policy. I buy Pearls and Moissanite from them because they have the best prices.