Sidwell
Don’t waste your money...CRAP
I had To contact you to replace one of the harnesses within the first 2 weeks and it took me almost 6 weeks to get that even APPROVED. Then another 2 weeks for the replacement to get to me. The second one that we bought is almost trash already too. “The last harness you’ll buy.” A bunch of crap!
Response from Joyride HarnessMar 27, 2020
Hi, Heidi! Thank you for reaching out to us and we apologize about the damaged/defective item you're dealing with. Our policy does offer replacement coverage on items up to 365 days from delivery date in these cases, but do need photos or videos of the damage or issue to get started. When you have a moment to do so, please send those photos our way and we'll get the ball rolling on setting up your replacement. Please let us know if you have any questions!


