Juzzi
I had a harness from the prior company…
I had a harness from the prior company Pug & it was great . This one I’m not happy with because it’s always getting loose after I’ve tightened it up on my dog. A great harness to control a dog but for some reason this is not the best right now.
Response from Joyride HarnessMar 26, 2020
Hey, Juzzi - We're the same folks as Pug Life, we just changed our name to be more welcoming to all dog breeds. :) Sorry to hear that your harness is loosening! The strap should stay fixed in place once adjusted. Please keep in mind that we offer a 365 day warranty on our harnesses which will cover defective items. If you could reply back here with your order number and the item in question, we'd be happy to get that taken care of. Or feel free to email us at [email protected].


