Joyride HarnessBeing a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.Today, we remain a tightknit family-ownedbusiness.🐶USA Owned & Operated
Joyride Harness (joyrideharness.com) has 3,958 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Amy H.
My dog fits easily into this harnass (head to belly). I only had to replace because the clip broke while Ms Nelson was at the daycare...her original harnass was in excellent shape and glad to have such an easy replacement, and face delivery.
Kathy S.
I recently purchased 2 harnesses for my new dogs already having one dog that has a Joyride harness that we liked. I love the product. The company was a nightmare to deal with. Horrible communication. No matter how many times I asked, nobody would call me. Sometimes it just takes a conversation to clear something up but they refused to communicate by phone. Text and email only. Also, I could have purchased this through Amazon and received it in two days. I went directly through the company and it took two weeks. They emailed me a promotion and then told me I could not use it. I purchased two harnesses for the 15% bulk discount. Then they emailed me an offer for a 3rd harness at half price. I purchased it to take advantage of the low price. Then they emailed me that I could not use that discount. Now I had 3 harnesses with one of them 50% off and I only needed 2. They refunded my initial payment for 2 and charged for the 3. Then they refunded another partial payment and I ended up at the end with 2 harnesses the second one being 50% off. The whole transaction was ridiculously complicated and stressful. I will never do business with this company again. I received the reply from Joyride harness. Not having a call center is no excuse. You have people working for you. Somebody needs to be able to pick up the phone and call a customer. No excuses.
Response from Joyride HarnessApr 3, 2023
Thank you for the feedback Kathy. We are sorry to hear about your situation. I was reading through the correspondence. I understand why you are frustrated. This was a special circumstance. Our company is still growing. We do not have a call center to accept and make calls. Our team is trained through our email team and live chat. Because of the discount and us trying to figure out how to help you. Your order did take a little longer than expected. We hope you understand and thank you for your patience and for being part of the Joyride Harness Family.
Kathleen S.
I have used this harness set for my Husky for sometime now.... Very well constructed and the 3 rings make training on a leash very simple......
Karen B.
This harness is amazing and pulling stops immediately. It is a bit stiff and bulky on a 8 LB dog. Strap around his belly does not stay snug.
Response from Joyride HarnessApr 3, 2023
Hi Karen, Thank you for your feedback. If your harness is having issues. Please email our team [email protected].
TRACEY
This is the BEST harness I have ever used. Hank loves it!! It was such a chore to put his old one on him, but his Joyride harness goes on easily, looks great, and even glows in the dark! Thank you. Highly recommend!!
Stew M.
Love the harnesses. I've bought about 4 now. Good quality, easy to use on both our dog and our cat.
christine D.
The harness is very easy to put on and take off. It’s well made and looks great. It’s our second joyride harness.
JLG
The harness is well made, and the delivery was quick. I appreciate the follow up e-mail to inquire if I received the harness.
