Karen S.
The harness is great
The harness is great, but exchanges are a pain in the A$$!
Response from Joyride HarnessMar 30, 2020
Thank you for the feedback. We are working on improving the process.

Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.Today, we remain a tightknit family-ownedbusiness.🐶USA Owned & Operated
Joyride Harness (joyrideharness.com) has 3,958 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Karen S.
The harness is great, but exchanges are a pain in the A$$!
Response from Joyride HarnessMar 30, 2020
Thank you for the feedback. We are working on improving the process.
Walter F S.
Great harness!
Tanja S.
The harness does not work for my dog as I hoped it would. Also I have only had it a few months and one of the rings came apart and the fabric of the harness is fraying.
Response from Joyride HarnessMar 30, 2020
Thank you for reaching out to us and we apologize about the damaged/defective item you're dealing with. Our policy does offer replacement coverage on items up to 365 days from delivery date in these cases, but do need photos or videos of the damage or issue to get started. When you have a moment to do so, please send those photos our way and we'll get the ball rolling on setting up your replacement. Please let us know if you have any questions! [email protected]
Regina A.
The hardware was way way to intense for a 6 pound dog!!!
Response from Joyride HarnessMar 30, 2020
Hi Regina, Thank you for your feedback. Some dogs are not used to the saddle type harness. My 4.5 lb puppy jumps when he sees the harness he knows its time to go out. The first few times he was a bit shy but then he got used to it. Please write in to our email if you would need to process a return. [email protected].
Kirsti R.
Love the harness good quality
Shirley B.
Great harnes
Marcie A.
Harness nylon doesn’t give firm fit so it loosens up. I had to use a binder clip to make it stay fit. My dog slipped out of t he harness a few times as well. The company refuses to return my phone calls or electronic inquiry.
Response from Joyride HarnessMar 30, 2020
Hi Marcie, I am sorry to hear this. It looks like we responded to you on 03/04/20 regarding the defective harness. I will send you another email about processing returns. There is also a link on our website you can use to process a return. https://woofandwatson.com/pages/return-policy I hope this helps.
Dawn R.
After spending hundreds of dollars on collars and harnesses finally success! No more neck rashes or slipping harnesses. Stella sees me pick it up and puts her head right in! Only thing I would change is the width of the belt for smaller dogs like my Boston Terrier.