Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

Joyride Harness reviews

3,958 approved reviews, newest moderated first

Candice
Mar 31, 2020
Love it
This harness has made our dog walks a pleasure. No pulling and choking. Best thing I ever bought for my dog.
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Crystal
Mar 31, 2020
I love both of my products I have…
I love both of my products I have purchased.
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Katherine F.
Mar 31, 2020
Great Product -- have had it for 2 years now
Fits my deep chested Elkhound-Lab mix perfectly, doesn't slip or chafe -- and the bright lime green means you can pick him up on radar! Thanks!
Response from Joyride HarnessApr 1, 2020
Hey, Katherine - Thank you for sharing! We're thrilled our harness has made your doggy trips and adventures more enjoyable!
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Abigail K.
Mar 30, 2020
Issues with our loved harnesses...
We have 2 harnesses, one older pug and one newer joyride!!! I really like them, but, they aren't so sturdily sewn as they could be. :-( Both have issues with the corners where the D-links are sewn. The top D-link on the older one poped right off and the fabric didn’t seen to be strong enough to hold up along the edges and is pulling out on both of them. So sad, but, the new one is only a couple of months old. :-(
Response from Joyride HarnessApr 1, 2020
Hey, Abigail - Sorry to hear that your harnesses aren't holding up as expected! Please keep in mind that we offer a 365 day warranty on our harnesses which will cover defects such as rings popping off. Don't hesitate to reach out to us at [email protected] to get a replacement started!
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Rick S.
Mar 30, 2020
This is a great product
This is a great product
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Frank P.
Mar 30, 2020
I sent my order back for replacement…
It has been over a year since I sent my harness back for replacement, and I do not have my original order number.
Response from Joyride HarnessMar 31, 2020
Hey, Frank - So sorry to hear that you never received your exchange. If you could edit your review to include your original order number then we'd be more than happy to figure out where this got caught up. We'd love the opportunity to make this right.
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Sunir G.
Mar 30, 2020
Harnesses were much better with the…
Harnesses were much better with the original puglife harness. The joyride harnesses are not as good. The clasp strap won’t stay on adjusted set. The clasp is not as easy to push in. Just an inferior product now compared to the original.
Response from Joyride HarnessMar 30, 2020
Hi Sunir, Thank you for reaching out to us and we apologize about the damaged/defective item you're dealing with. Our policy does offer replacement coverage on items up to 365 days from delivery date in these cases, but do need photos or videos of the damage or issue to get started. When you have a moment to do so, please send those photos our way and we'll get the ball rolling on setting up your replacement. Please let us know if you have any questions!
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Carlyn R.
Mar 30, 2020
Have not received my order from Jan
Have not received my order from Jan. 27, 2020. My order #413818. $69.90 I ordered two size small harnesses.
Response from Joyride HarnessMar 30, 2020
Hi Carlyn, Firstly we want to apologize that getting a solid answer has taken this long. We are trying to get on top of an unexpected warehouse delay with one of our restocks. It seems that it has affected your order. At this time, we can push it through to get it processed or we can cancel and offer a refund. We 100% get that waiting is not fun and not receiving answers is even less fun. Please let us know how you'd like to proceed.
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