Joyride HarnessReviews of joyrideharness.com

Response from Joyride HarnessMar 23, 2022

Hi Laura, While we can not make something that is fully chew proof for pups. We are now offering a Lifetime Warranty for an additional $9.95 at checkout! This is in addition to our standard 365 day warranty that automatically applies and unlike the standard warranty, this one covers chew damage! Have a bitey fur baby? This might be a worthy investment, so be sure to grab that addon at checkout to enjoy an extended warranty on your purchase. Please keep in mind the Lifetime Warranty does not cover lost, outgrown, or fully functional products that exhibit normal wear and tear. The Lifetime Warranty is good for replacement of exact item only and is $9.95 per item. It applies to any Joyride Harness brand dog harness, leash, or pet gear. To read more on what is covered, please find full guarantee details here: https://joyrideharness.com/pages/harness-guarantee Please let us know if you have any other questions!

Response from Joyride HarnessMar 23, 2022

Hi Bonnie, We do have a blog post that breaks down how to put on the harness. You can check it out at the following link: https://joyrideharness.com/blogs/news/how-to-put-on-the-joyride-harness Let us know if you still run into issues with your harness. Thank you!

Response from Joyride HarnessMar 23, 2022

Hi Marina, Sometimes the dog needs a bit more time on the harness, but this article provides a few more tips and tricks on using the side rings and how to curb the pulling: https://joyrideharness.com/blogs/news/1-simple-trick-to-stop-your-dog-from-pulling?fbclid=IwAR310mOX3LPAvXxdEuoZD_b6o0nihvrZjGPmGoEg8UZhcyDTGmBL9XmA_Wg

Response from Joyride HarnessMar 23, 2022

Hi Heather, We emailed you back in October about sending you an exchange for the harness. We did not get a response from you at the time. We are still happy to do this for you.