AR
Changing course
My hypnotherapist Xavier has done a fantastic job changing course over the course of the first few sessions. As we’ve gone deeper he’s found ways to adapt to the direction of therapy in which I’m interested.
Joymind is listed under Therapy & Senior Health.
Joymind (joymind.com) has 131 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Therapy & Senior Health · Troy, Michigan
Excellent

Therapy & Senior Health · Houston, Texas
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Therapy & Senior Health
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Therapy & Senior Health
Excellent
131 approved reviews, newest moderated first
AR
My hypnotherapist Xavier has done a fantastic job changing course over the course of the first few sessions. As we’ve gone deeper he’s found ways to adapt to the direction of therapy in which I’m interested.
Jason
Save your money. I thought I was purchasing 4 sessions and the sales guy told me to schedule out now in order to get the time slots needed. He also scheduled me out an additoadditional 4 more session spots just to get it scheduled if I decide to continue with 4 more. Didnt know I was going to be automatically be billed again. Their is no where on the app to cancel or "pause" and you have to call that in. How ridiculous and sketchy is that? Now its no refunds, I have a bad taste in my mouth about its effectiveness, and now in a bad mindset of the whole thing and pretty sure its not going to work. What a waste of money. I haven't even used up the remaining sessions because its total garbage. I just want my money back of the unused sessions I'll never use. But now refunds. Total garbage.
Response from JoymindJul 20, 2026
Thank you for taking the time to share your experience. I'm truly sorry to hear you walked away feeling frustrated. That's never the experience we want our clients to have. I did want to provide a little context, as it sounds like there may have been some confusion about how your program was structured. At Joymind, we typically recommend an 8- to 12-session program because lasting change generally takes place over a series of sessions. Clients can pay in full, use financing, or choose a monthly membership that spreads the cost into recurring monthly payments. Based on your account, you enrolled in the monthly membership. Your future appointments were scheduled in advance to help maintain momentum and secure your preferred time with your hypnotherapist, as our providers often book several weeks in advance. If those appointments aren't reserved, clients can lose continuity in their care and have difficulty getting back on their therapist's schedule. Your welcome email also outlines that you're enrolled in a recurring membership, includes your next billing date, and explains how the membership works. I also understand your frustration about not being able to cancel through the app. We intentionally handle cancellations through our Client Success team to protect our clients' privacy. Unfortunately, we've had situations where someone other than the client attempted to make changes or cancel a program without the client's knowledge or consent. Verifying requests directly with the client helps ensure we're honoring the wishes of the person who enrolled. While I'm sorry this was your experience, I appreciate you sharing your feedback. We take it seriously and are always looking for ways to improve how we communicate our programs and processes.
Nicholas L.
This was my first experience with hypnosis and so far it’s been amazing. I was honestly nervous to start sessions at first but Serenity made me feel at home, explained everything in detail and like she made me feel like this was the first place that could actually help. I’ve been dealing with anxiety and even after the first session I can feel a difference. It’s subtle but the mental chatter has definitely calmed down some. I can’t wait to listen to the recording of my session to go deeper! Very grateful for this opportunity and most importantly to me hopeful! Grateful for you all!
diana
These people are very organized thorough super nice and therapy was great. Looking forward to my next session.
Janet
This is my first time experiencing hypnotherapy. The Joymind team has reached out several times to assure me they want me to be successful. To let them know if I need any help. Iris talked me thru the session, I feel, very successfully. So far, they have been very communicable about what to expect in this journey also. I am looking forward to the following sessions.
Samantha H.
The therapist is very kind n helpful. The workers are patient n understanding n very helpful n kind. I would recommend joymind to everyone.
Ryan B.
Was a great start on my journey to healing
MariaVE
Trustpilot Review I started hypnotherapy with Suzan Brittan hoping to overcome procrastination, but the experience turned out to be much deeper and more transformative than I expected. During our very first session, I shared some difficult and shocking experiences from my childhood and youth. What amazed me was that even after that first session, I felt a noticeable emotional shift. I still remember the events, but they no longer trigger or disturb me emotionally. It felt as if everything inside me became balanced and aligned. In the following sessions, we worked through other areas of my life as well. Each hypnosis session was recorded, and I listen to the recordings almost every day. They help me relax deeply, sleep better, and even experience bright and interesting dreams. The entire process continues to keep me calm, grounded, and emotionally balanced. I genuinely feel more inner harmony and peace. Suzan has a truly wonderful — I would even say magical — voice. There is something incredibly calming and healing about its tone and vibrations. I would not be surprised if her voice itself has therapeutic qualities. While many people around me have been getting sick from colds, I have continued to feel well and emotionally strong. I deeply appreciate Suzan’s professionalism, patience, dedication, and the genuine care she puts into her work. My experience with her has been extremely positive, and I am grateful for the progress and balance I have gained through these sessions.