JoymindReviews of joymind.com

Response from JoymindJul 20, 2026

Thank you for taking the time to share your feedback. I'm sorry to hear the program wasn't the right fit for you. I did want to clarify how our membership is structured. Throughout our website and enrollment process, we explain that we typically recommend an 8- to 12-session program because that's where we consistently see the best outcomes, including our 96% improvement rate. The monthly membership is simply one way clients can pay for that recommended program by spreading the cost over monthly installments instead of paying the full amount upfront or using third-party financing. For that reason, the second month's payment and appointments are part of the membership structure and are outlined in the welcome email you receive after enrolling. We don't present four sessions as a complete program; rather, they're the first portion of the recommended course of care. We certainly never want anyone to feel surprised by how the membership works, and if your experience left you feeling that way, we appreciate that feedback. It's a good reminder that we can always continue improving how we communicate the program structure during enrollment.

Response from JoymindJul 20, 2026

Thank you for taking the time to share your feedback. I'm sorry to hear your experience didn't meet your expectations. I did want to clarify one point. Our hypnotherapists are not new to the field. Before joining Joymind, each practitioner must meet rigorous training and experience requirements, and the hypnotherapist you worked with has been practicing professionally and has been with Joymind for over two years. That said, experience and the right therapeutic fit aren't always the same thing. Sometimes a client simply doesn't feel the connection they need with a particular practitioner, regardless of their qualifications. That's exactly why we have a Client Success team and offer every client a complimentary rematch at any point during their program. With more than 50 hypnotherapists on our team, we're often able to find someone whose style and personality are a better fit. I only wish we had heard this feedback while you were still in your program. We regularly check in with clients because we genuinely want them to succeed, and we're very willing to make adjustments along the way rather than have someone continue with a provider who doesn't feel like the right match.

Response from JoymindJul 20, 2026

Thank you for taking the time to share your feedback. I'm sorry to hear the experience didn't meet your expectations. One thing I'd like to clarify is that not feeling deeply relaxed during your first hypnosis session doesn't necessarily mean hypnosis isn't working or that it isn't for you. In fact, that's a very common first experience. The reason we recommend an 8- to 12-session program is because change typically happens in stages: Month 1: Letting go. This is where clients begin unloading years—sometimes decades—of stress, anxiety, fear, shame, and old patterns. The goal is often to calm the nervous system, improve sleep, and create a sense of stability before moving into deeper change. Month 2: Getting clear. Once those layers begin to lift, clients are better able to identify what they truly want, set healthier boundaries, and gain confidence in their decisions and direction. Month 3: Living it. This is where the changes often become tangible. Clients start making choices that once felt scary but now feel natural, and it's common to hear friends, family, or coworkers comment, "You seem different." This progression is why we recommend 8 to 12 sessions throughout our website and enrollment process. It's based on the outcomes we've seen across thousands of clients, and why we don't recommend judging the effectiveness of hypnotherapy after just one session. Thank you again for sharing your perspective.

Response from JoymindJul 20, 2026

Thank you for taking the time to share your feedback. I'm sorry to hear your wife didn't have the experience she was hoping for. I did want to clarify a few points, as I think there may be some confusion around how our programs are structured. The pricing you referenced isn't inaccurate, nor does it reflect a price increase. Since Joymind was founded, clients have always had the option to purchase individual sessions at our standard session rate or enroll in a multi-session program, which offers discounted pricing. Most clients choose an 8- or 12-session program, which is where those discounted rates apply. Regarding the sessions themselves, the first appointment is always 80 minutes and is intentionally structured differently from those that follow. Part of that time is spent understanding a client's history, goals, and patterns so the hypnosis can be personalized rather than generic. We also know every client has different preferences, which is why our Client Success team checks in after the first session. If someone prefers more hypnosis, less coaching, or feels they aren't connecting with their hypnotherapist, those are all things we regularly adjust—including offering a complimentary rematch whenever needed. One point I do want to address is your statement that your wife received "20 minutes of hypnosis and 15 minutes of talk." If you're saying the entire session lasted only about 35 minutes, I would genuinely want to investigate that immediately. An initial session should be 80 minutes, and a 35-minute session would be highly unusual and not reflective of our standards. If that's truly what occurred, we would absolutely want to review it internally. Thank you again for taking the time to share your perspective.

Response from JoymindJul 20, 2026

Thank you for taking the time to share your experience. I'm sorry to hear your consultation ended this way—that's certainly not the impression we want to leave. First and foremost, there is absolutely no expectation that someone makes a decision during the consultation. We understand that beginning hypnotherapy is an important investment, and many clients choose to discuss it with a spouse or simply take time to think it over. We fully respect that. Based on your feedback, it also sounds like the call may have ended more abruptly than intended, and I apologize if that came across as dismissive. That is not the level of care we strive to provide. I do want to clarify one point regarding the pricing. The one-session option you were offered wasn't a higher price—it was actually a courtesy discount from our standard individual session rate for clients who wanted the opportunity to experience hypnotherapy before committing to a larger program. If you're still open to exploring whether Joymind is the right fit for you, I'd love the opportunity to make this right. Please feel free to reach out to me directly at [email protected], and I'll personally make sure you're taken care of. Thank you again for bringing this to our attention.