JLD - Joy Love Dolls™Reviews of joylovedolls.com

Response from JLD - Joy Love Dolls™Nov 9, 2023

Thank you for the feedback Ezra. We greatly appreciate hearing from you and apologize for any inconvenience caused to you. We take product quality extremely seriously. Every order is thoroughly inspected, tested & photographed before delivery. Be sure to check that the product is in accordance with your order before use it. If the product has been used, we will not process complaints even if there is an error in the order. If you notice damage or errors in your order: Please do not use the product. We do not handle complaints if the product has been used. Report problem with photos to our support after 24-hours order received ([email protected]). We will investigate the issue & photos and get back to you. In most cases, we will send you broken or missing parts on order. We look forward to receiving an email with the pictures and more information with what is wrong with your order.

Response from JLD - Joy Love Dolls™Nov 9, 2023

Thank you Bella. We greatly appreciate hearing from you and we will keep work on getting better as per your feedback. Thank you again for this feedback.

Response from JLD - Joy Love Dolls™Oct 24, 2023

Hi Joshua, we are sorry to hear you are not happy. We did not receive any email communication from you to report any issues with your order which was shipped on the the 11th of Oct and shows to have been delivered on the 19th. The tracking information of this order is: UPS 1Z925307D926358997. If there are any issues with your order, please send us an email with pictures as well so we can look into it and assist you accordingly. Thank you for the feedback.

Response from JLD - Joy Love Dolls™Oct 20, 2023

We greatly appreciate hearing receiving your feedback. Thank you for taking the time to review. We look forward to receiving an updated review once you have received your order.

Response from JLD - Joy Love Dolls™Oct 17, 2023

Good day Justin, we appreciate your feedback and we apologize that you did not receive tracking information before the order was shipped. It shows to have been delivered yesterday on the 16th and the tracking information is as follows: UPS 1ZC228G86741519357 and the note from UPS is that they met with the customer upon delivery. Thank you again for the feedback.